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Customer Testimonials
It was easy online and everything worked out great in a speedy fashion.
Very happy about my in-store pickup.
It was great and actually the AI service was very helpful online. Every bit of information AI gave me. I then had spoke to someone who worked at Trek, and they gave me the same information along with their input/advice. I would totally recommend Trek; I love my bike!
Ordered and got part fairly quick.
Customer service
Quality build
Excellent return policy
Higher prices, but better parts
Many local shops to help with repairs or building the bike from online order
Quick response, fast delivery, friendly costumer service.
Is amazing, fast , right parts and good price.
Assembly was super easy. Bike looks and rides great
Employees knowledgeable in the merchandise with a low pressure selling approach and helpful attitude. It’s also helps that the bikes are a top quality product making the decision to buy one that much easier.
Great selection of helmets. More colors than our local Trek dealers.
The bike was shipped tome with no issue at all. Assembly took less than 45 minutes and the bike was ready to roll. I am pleased with quality of the new bike
The product and customer service.
Shipped free, easy to assemble, price was very good. Easy to add accessories to.
Tiffany Duffield was very helpful and thorough helping me purchase my new bike. It was some of the best customer service I've experienced!
Everything was super easy. And very fast.
Bikes are good quality. Local bike shop (RVE Fairport NY) are outstanding before and after the sale.
I loved the entire Red Barn Refresh experience. With back problems in the past I was nervous to spend a lot on a bike to try cycling. Red Barn Refresh allowed me to get into cycling at a low cost and give it a try.
The professional help and information that I received in selecting the perfect bicycle for me from Bob’s Bicycle Shop in Fort Walton Beach, FL.
Fast and easy delivery.
Knowledgeable and quick info
Very simply, the quality of Trek products and the skilled technicians employed at the sales outlets. The staff that I have encountered are knowledgeable. Their attitude is always positive. Thanks
Great bike for an even better price. Shop pick up was seemless.
Well even though I did not received the perfect bike that I ordered, I heard from a representative at Trek, that Trek is sending me a new replacement, so I am very happy to hear it. KUDOS TO TREK, they are the best! 5 STARS
Very easy to order items.
Excellent seller, very prompt and professional
Great website, easy to find what I needed, hard to find item in stock at a good price.
I bought pre owned Slash 9.9 axs flight attendant 2023, the bike and all the components looks like new and in great condition. Best deal ever
thank you!!!
Went in for a minor repair and was treated on the spot. No waiting, with great results.
Customer service is fantastic and dealers are everywhere