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Customer Testimonials
Super easy and quick, got my item next day.
Fast service and good advice at Okemos Michigan store
GREAT PRICE AND DELIVERY WAS VERY FAST.
Has what I needed at a good price and shipped fast
Very friendly and informative
I've been riding Trek bikes since I bought my first Trek road bike from the Freewheel Bike Co-op in Minneapolis way back in 1984. Trek is a great company and more than forty years later, buying a new Trek mountain bike from the Trek website, the experience was and is as great as getting that first Trek road bike. I love the bike, and I love the care and attention to detail Trek puts into their home shipping bike kits. Don't ever stop doing what you do; you do it so well.
The legacy of Trek is the spirit of the people who started building bikes in Wisconsin in the 1970s and never stopped innovating, I believe that spirit is still alive and well today at Trek. Trek is a national treasure.
The process went smoothly and I love my new e-bike. The local bike company was very helpful and they delivered everything even though they don’t really do that.
From delivery to packaging to the ease of assembly, my experience with Trek was outstanding. Everything arrived on time and well-protected, with clear instructions that made the build process smooth and hassle-free. The quality and attention to detail really show—highly recommended.
Whatever bike you ride with whatever components, these guys will work on it. They do great work and I always leave happy.
Fast delivery. Easy return/exchange. Quality products. Great customer service.
Personal touch over the phone
Very happy with Eddy's Cycle letting me know the bike was delivered and assembled the next day!
The site is very easy to navigate.
Everything was smooth from ordering to picking up. Very helpful staff at the Trek Shawnee.
Easy process. Quick delivery.
Very nice
Easy ordering process. Liked being able to pick up locally.
Trek Research is a great place to get help and advice about your bike. Friendly people and great service
We love Trek! Thanks for bringing our family lots of great memories and bike rides!
Good quality.
Very easy. Package arrived ontime!
Is very easy to order. I received my bike within 5 to 6 days picked it up at the local shop very friendly the bike exceeded my expectations.
Easy purchase, great deal, great bike, and fast delivery!
I'm interested in the content.
John was very nice and encouraging to me, a middle aged mom who just wants to ride for fun with my kids. He was very helpful and I would feel comfortable returning with questions or to buy my kids new bikes in the future.
trek is such an easy and enjoyable company to work with and it provides such great customer service!
Ordering was very easy, delivery was fast and assembly was relatively easy. Outstanding packaging.
Easy to ride 👍🏻
Fast shipping, excellent product, what more could one want? The touch up paint that I ordered works and matches very well. Buy with confidence. One tip when touching up a scratch maybe buy a small fine paint brush. It will make the touch up process a tad bit easier:)
The people at the Trek store here in Dallas have been great. Super helpful with any question I have and have provided great service. Especially the people in the service department.