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Customer Testimonials
I ordered the 3L adventure frame bag for my size XL Dual Sport and it fit perfectly with the three mounting points on the underside of the top tube. Three thumb screws hold it securely in place.
Great products! High quality. Repeat buyer
Fast shipping
Everything
Prompt service, friendly customer service, great product.
Loved that you offer refurbished bikes.
Fast, easy, expected quality. My LBS was excellent as well.
Great staff. These guys love bikes and cycling. They are true professionals.
The guys at the Trek store in downtown OKC were great to work with. Really great service and friendly guys. Great franchise for Trek.
Trekbikes.com is very easy to navigate. The organization and details of each bike made it easy to learn and compare each model. The ties to my local bike shop made the purchasing process very easy. I would recommend trekbikes.com to anyone looking to purchase a new bike.
Easy to find what I wanted and place the order
I have two Treks.
Fuel 8 and Fuel 9
Both have been fun to ride, reliable, durable, and adaptable.
Fantastic experience from start to finish. Bike arrived well packaged yet easy to assemble. Included tools were a nice touch. Condition of used bike was as described and in better shape than expected. Unfortunately due to sizing I needed to return by this was just as easy as buying. I simply requested a return and within 5 minutes had a return label and a scheduled date for pickup at my home. Easy peasy. Well done Trek!
I love my new Electra cruiser
The accuracy of the website and specific product details, the ease of transaction, and order status updates along the way, and final delivery to local bike shop for set-up. It was super fast, convenient, and great service. Exceeded my expectations, have told many friend in our biking community about my positive experience.
I liked having the Allant +8S delivered to my home so I could put it together myself. We have 2 bike dealers in town but it is not convenient for me to get to them, so having it come to my house was a major plus when ordering the bike. Putting the bike together was simple and I was surprised to find every tool required was provided in the box.
What I do wish was included was instructions on things others may consider common knowledge. This is my first ebike and I had no idea how to turn the power on. The on/off button was hidden from view by the Bosch phone holder. Found the battery key in the box that held the tools but had no idea what it was for until after I viewed a number of YouTube review videos. I do wish there was a way to be able to turn the lights on/off and also a way to change kph to mph. I have read that you can have the dealer change those things for you but they are too far away for me to ride the bike to and I have no other way to get the bike there and back.
Have put a few miles on the bike and have really enjoyed it. Comfortable to ride, more power assist than I expected and the brakes are impressive! Very happy with my purchase.
The ease of ordering and assembling the bike myself. The cost savings related to that.
the ease of ordering just what you want, and the speed that the bike arrived.
the bike fits like a glove. I like it
We received the bike within 5 days of order. An amazing feat of packaging. Love the bike!
We’ll built
I've had great experiences with the crew at FreeWheel Bike Shop and excellent experience with the Emonda 8 and Checkpoint SL7 that I own. The crew at Freewheel, Cody and Matt who is the manager of the Minnetonka store rock.
Quick service
Easy, fast and arrived as promised in perfect condition.
End-to-end sales and long-term support. Full range of products - I've purchased 3 Trek bikes in the last 20 years (Madone; 7.3 FX Hybrid; Verve+ 4S Gen 2). They are tough and dependable in any conditions. Service and support have always been excellent - knowledgeable, engaging and eager to share knowledge.
It was fast and fun
Great bikes at the right price
Well built bike that didn't break the bank.
Easy to work with, great slection

Quality, well-designed bicycle for a fair price. Being able to order online and have a bicycle delivered to and assembled by a local store was delightfully easy. Excellent customer service from the bicycle assembler/bike tech at my local Trek dealer (Cycle Works in Lincoln, Nebraska).
Also, I love that I was able to find a bicycle that meets my riding needs AND looks nice!! :) I bought the Loft 7i in Green Tea.
To top if off, I love the Electra All-Weather Woven Pannier Basket I found at your website when I was shopping for a Loft 7i. They are a great combination of style and function.