Customer Testimonials

It was very easy to order online. The website had plenty of information to help me choose which model Trek would be best for em.

Westlake store. Has great service, very well stocked. Very happy with our families multiple trek bikes, the info on trails and rides and the high quality equipment.

Parts availability, easy to find parts, super fast shipping, and great pricing!

The packaging and instructions were both amazing and clear. Assembly took very little time, and very few doubts about how to proceed. The riding experience is nice, with no problems.

Good customer setvice when its needed.

Quick and easy! Excellent experience!

Great experience purchasing, and team is very helpful. Bought an entry level bike but extremely satisfied with the Marlin 5

Great price and was able to put my bike back on the road!

I got a great bike at a great price. The experience was easy and non stressful.

The experience of ordering my new Trek bicycle on trekbikes.com, and having the bike delivered directly to my house went really well. The bike arrived ahead of schedule, and I didn't run into any issues with ordering, payment, or receiving the bike. Unpacking the bike and final assembly was not difficult and took less than an hour. I really like the Trek torque wrenches included with the bike!

Great service. Super friendly staff.

Sale price of the bike online was below the sale prices in the local Trek stores.

Getting my new bike shipped to a trek store and getting their amazing customer service!

Ariived in perfect condition. Great bike.

Quality product with professional service

Product quality and the ease of ordering on-line.

I like the ability to walk into a store and talk to an expert with any questions I have. I bought most of my stuff from Trek online. I wish there was more information and photos to see the sizing of everything.

found it on sale ! Price was right !

Shipped direct. Pleased with purchase!

Quality build and components. Fresh battery makes mileage estimate reliable.

The whole process was easy and effective. The communication was clear. The bike was easily assembled quickly.

You can't beat TrekFest sales! My wife and I have owned Trek bikes for 15+ years and loved each and every one. Now that we live in a recreational vehicle full time and travel the country, we can't easily visit a Trek store. Trekbikes.com fills that gap where we can purchase items and have them shipped to the location we're staying at.

Quality, and most of all your employees seem to care, and the local store in my area called the Bike Crossing in Ridgeland MS that services and sales Trek Bikes represents your company very well, they are super helpful and knowledgeable about Trek bikes

Super quick & easy. Took delivery of my new bike within 3 to 4 days.

The convenience of pick up my order at my trek store

Excellent price and delivery. Free shipping! Product arrived as scheduled, in perfect condition, I am very happy with my purchase.

Fast delivery and service

Awesome

Great bike. Easy and quick order/ delivery. Also exceptional service from the Trek shop with assembling the bike and communicating for pick up.

LOVing the Electra single-speed cruiser....aesthetically a masterpiece :-)

"Round round get-around, I get around, YEAH!"

Thank you, Trek Bikes! Quality craftsmanship for sure <3