- Phone: 920-478-2191
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Customer Testimonials
Prompt and courteous customer care.
Friendly staff. Great service.
quality electric bikes - especially the Townie Go for my wife who is petie
Awesome deal. Easy to navigate. Came quickly
My Domane AL2 is faaaast!! It rides smooth and I feel very safe while riding!
Quality
Selection
great bikes, great delivery
Love the ride club app.
Ease of buying
easy to use website, simplified ordering.
The shopping online, ordering, and pickup at local retail store was easy and smooth as silk.
Great pricing. Easy order and in store pickup.
Easy, good staff at location
Easy to shop and purchase
Good local dealer
Staff was friendly, knowledgeable and they installed a stabilizer to help with my steering. My motor skills aren’t what they used to be and now I feel safer when riding. Thank you Steve and Nick!
Ease of service.. friendly staff and quick turnaround on my bike!!
I have bought parts and accessories online from Trek and it went smooth. I prefer in store but the closest Trek bike shop is 30 miles away.
The online ordering was very easy. I had to return an item. I took it to my local bike shop and it was returned with no problem. Thank you, Bikekraft Grants Pass Oregon.
Got exactly what I ordered in a fast delivery time!
Fast shipping!
Easy, efficient, and dependable
great staff at williamsburg trek store
Good variety of bikes.
Stylish, quality product. Helpful customer service.
Always helpful and professional. They don’t try and make you buy things you don’t need. Alrick, Omar and Oliver are awesome.
Easy
Great value. Packaged and shipped quickly.
The agent knew what I wanted. I tried to identify my order by giving him my credit card number, but he said that he couldn't take it for security reasons. When I said that I guess I'm out of luck, he told me to stand by, and then he searched for the order and found it! He also recognized that I had already paid for the order and didn't charge me for it. When I took my bike to REI to get the computer on my bike working (that was the point of all this, since it had failed to reset after a ride), it worked. I can now ride my bike without having to go through a convoluted exercise to compute my average ride speed each time I ride.
Easy to shop and good prices. Let’s not forget the free shipping!!
Excellent- a few items did not fit and I returned them to the nearby store and reordered a different size