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Customer Testimonials
Easy from end-to-end. Ordered online, assembled and ready for pickup when promised.
Informative web site. Easy to compare options, ordering process is a snap with fast delivery.
Sale items were as described and delivered in a timely fashion
The help received during the return was excellent. Buying on line was wonderful and selection of items was good.
Great prices
Easy process. Fast shipping.
Solid platform!
Prompt delivery to my local bike shop
Great service and prices
Easy shopping experience, found the exact part I needed and it was shipping quickly. Thank you!
High quality of their products. Fast shipping and excellent customer service.
I love my new bike. I ordered it online, it was delivered in a reasonable timeframe. The assembly instructions were easy to understand. I will be a Trek customer for many years to come.
Love the options. I bought 3 different bikes to handle anything or terrain I want to ride.
It was easy to locate the needed item, the price was reasonable, and shipping time frame favorable.
I have a Gen 6 Madone SLR. Trekbikes.com is one of the best places to shop. The other best place is the neighborhood Trek store.
Friendly and knowledgeable staff.
The most amazing customer service I've experienced. I made a purchase and didn't receive an item, then needed to return an item and it was handle in the most gracious way I could imagine.
Worth the price
Very reasonably priced, efficient and easy to order, review.
Great shopping experience!
the service was terrific. The wrong tire was sent with the purchase and it was fixed and overnighted immediately. Very impressive.
It was easy to navigate the site. Sales you don’t see in the store.
This is my fifth or so new Trek bicycle. I’ve owned other brands but it’s always been Trek for reliability and value! The Checkpoint+ is my first E-bike and I am a raving fan after first ride!!
Service and knowledge was better than I have received at other bike shops in town. Then got my bike servicing completed a day early and I was able to go on my scheduled ride.
I was able to get a branded part that I needed for an older Townie bike. I was delighted!
The crew at Goodales always takes good care of me. They take the time to understand what I am looking to do with my bikes and make suggestions based off of what would be best.
Easy to use. Found a great deal and delivery was fast.
Informative
Repayment part fit as expected, no issues
Easily found what I was looking for at a great price