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Customer Testimonials
Had previously purchased an eBike in this store. The sales staff recommended a bike after listening to my preferences. Then they took the time to make sure it fit. They made ut easy and drama free picking a bike and completing the purchase.
Great people who are knowledgeable and helpful. I also like my bike
Trek makes a great product and has the service to back it.
Aways been happy with what Treks quality and innovation.
Stay away from cheap Chinese bike to keep local bike shops open please.
Great Service is better than saving a couple extra bucks.
Easy to navigate web site. Great photos to verify parts are what you need.
I've never had an issue ordering from Trek. If you have questions during business hours, there is a chat feature to help you get sorted.
I enjoyed both their bikes and their travel packages plus when I enter the store I am getting top-notch maintenance and service.
It was easy to order the item. It was also easy to know where my order is and and easy to know if it arrived or not.
Great gear for great value
I have 2 trek bikes and ride 250 miles a week. I will be a trek customer for life.
Excellent clearance prices.
I love Trek bikes. The geometery of their bikes is not copied by any other bike manufacturer and its perfect for any body type. I love my Domane SLR 7 and my Madone SL 7 Gen 8. They are the most perfectly designed bikes bar none. As I always say...in a world of compromise, Trek doesn't.
Your customer service is consistently superb. The Slabtown store is great and very nice, but I normally go to your Hollywood/Portland store on Sandy (closer to me), and those guys are knocking it out of the park.
Reliable bicycles
Responsive and efficient!
Excellent prices and free delivery to my local Trek bike shop, which is always very fast
High quality bikes that are low maintenance and easy to DIY.
Free shipping to my local bike shop. Now I have a local shop.
Great bikes and great customer service.
Was able to get the parts i needed
Great site- one thing you need to delete the sale items when they are sold out in every color and size
Fast shipping. Love the free ship to store option.
Easy ordering, great prices, huge selection of accesories for my Townie.
Good staff.
It was very easy to order what I needed and have it shipped to the closest store was convenient.
Awesome experience. I have been especially happy and impressed with Oliver at the Valencia, CA Store. He is so helpful and always such a nice guy!
easy navigation and sale item availibility to ship to local stores for free.
Transaction went smoothly! Was a bit concerned on assembling bike by myself but it was surprisingly easy to do. Providing tools with set torque gave me peace of mind. Over all great experience!
Tq motor is awesome, takes that edge off it makes it much more pleasant enjoyable ride
The shop employees are great
Easy to order, and convenient to pick up at local Trek store