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Customer Testimonials
Very simple process. Wife has similar bike and very pleased. Spoke with Casey at cycle masters who put the bike and couple accessories together. Great service.
Never had a problem purchasing online from trek.
The prompt order and delivery.
Easy to shop, fast shipping and accurate tracking
She was invaluable in finding and ordering what I needed.
all perfect, good price, fast delivery
It was easy
Greta experience and amazing bike!
Needed a high safety-rated helmet on a budget and was excited to find the Solstice that checked all the boxes, is super comfortable and is nice looking to boot. The order shipped out immediately and arrived in 3 days.
Working with the representative confirming I was ordering the correct replacement parts for my checkpoint AL three. representative spoke clearly, and I did not feel rushed.
The website was easy to navigate and the entire purchasing process was great.
The staff at The Bicycle Center in Brookfield, CT treated me like family even though I was there to pick up a FREE t-shirt. They will definitely have my business in the future (repairs, purchases, etc.).
Enjoying my Trek bike and accessories
My experience with the store personnel was outstanding!!!
Quality construction, professional dealers
Easy to find the part, easy to order, and fast delivery
I purchased a pre-owned Emonda a few months prior to purchasing an on sale Trek Fuel and I appreciated the customer support, the communication, the quick and very reasonable shipping to my local bike shop (for both bikes).
EASY TO ORDER, GREAT PRODUCTS. THANKS
Website was easy to navigate and made on-line purchasing quick and easy. The shipment tracking was provided and item arrived timely and well packaged.
Purchasing online was super simple, came a day earlier than expected. No complaints!
My bike arrived undamaged and was fairly easy to put together. It was missing a 10nm torque wrench, but I managed.
The bike was mostly setup correctly. The rear derailleur cable excess was not correctly routed away from the chain in certain gear combinations and so it frayed the cable and I needed to get it replaced.
It was all clear and easy to navigate
TREK gives the best customer service around!
It was easy to find what I needed on the website. Order arrived as expected. The bike shorts I ordered are better quality than the ones I ordered on Amazon
Getting bike shipped to local bike store worked great. It was delivered early.
Easy to use website with clear descriptions of kinds and size of bikes. Best part was the local shop assembled the bike for me.
Pretty straightforward and good customer care.
The bike arrived quickly and in perfect condition. Very easy to assemble. The whole transaction was perfect and a great value.
Straight forward, oem parts, fast shipping
Quick shipping. Was able to return a part to the local bike shop.