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Customer Testimonials
The website is user friendly and easy to use. The interactive tools for comparing bikes and building options is helpful to determine options and pricing to make educated buying decisions.
It was easy to navigate and offered free shipping to a location
I had a terrible experience with the south Tampa trek store so was nervous about going to another but I was worried for nothing. The Dunedin store was extremely helpful, and kept me informed of all steps of the process. They were on time and professional. I highly recommend.
Great quality products, helpful local bike shop, appreciative of NICA support.
Quick and easy to navigate
My experience was actually in the store. Trekbikes.com sent a defective part and the local store I had it shipped to was extremely helpful in resolving the issue and had me back on the road quickly. I would highly recommend the corporate Trek store in Okemos, MI any day.
The order process was easy and delivery was quick!
easy to use, perfect execution.
It was just what I was looking for at a reasonable price. Plus, free shipping to a bike shop near me. My only criticism is that the packaging for the product was excessive and wasteful.
Great products. Great service. Great company.
I have had my Trek Remedy mountain bike for 6 years now and when I went looking for an e-bike I was not disappointed. Great staff at Wenatchee Trek and they were so patient with me during my decision making process.
I love my two Trek Bikes.
Really good experience, the order was shipped the fast and Dave from the store where I picked up my products was super friendly and helpful.
Seamless transaction!
Exceptional quality of the bike.
Prompt, free shipment and return policy.
The ordering process was easy and the sale price of my cycling shoes was more than 60% off. And since my order was over 50.00 the shipping was free
It was easy to order, but one of the items I ordered had corroded batteries inside and I am preparing to return it.
quick and easy to get my new MTB shoes
I just really love my Trek bikes. I like the styling. I like the quality. I have no complaints whatsoever. i enjoy racing my Trek bikes.
Quality products the ONLY place I order from for my bike Apparel & Gear...Hands down ..
I found that the website was awesome. The description of the bikes were fantastic and accurate. After purchasing my bike online when I received it, it was exactly as described.
Respectfully,
Bob
Easy website, nice graphics
I received exactly what I ordered in he promised time.
Easy to order and then pick up from my local store
The quality of the product was excellent. Ordering and shipping were efficient and kept me informed.
Easy to use
Satisfaction is guaranteed with simple return process with your only account as Amazon. Great price on genuine Trek products.
Very easy to order. And ship to my local bike shop.
Fantastic Experience ordering. Shipping Speed was fantastic.
I love the brand, it’s history and what John Burke and the company values are.