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Customer Testimonials
I own a madone and love it
Also great gear
Easy and great price. Fast shipping
Colonial Bicycles in Portsmouth is an excellent store with very helpful people.
Easy to navigate website, quality products, excellent packaging and prompt shipping. Thank you!
Product plus customer service and support. Also warranty on frames.
It’s a great ride, glides very smooth and controls well. Came a Long way from my 10 speed
Good deals and fast, efficient shipping and processing. Got everything correct on my 1st order so that goes a long way on its own. From Washington St. to Alabama in less than a week is a plus. Was faster than my bike shop could get the parts and they are a Trek dealership.
Found what I needed in the size I needed.
well organized website, easy purchase, and great order tracking.
User friendly environment and support topics for all levels of riders.
Ease of ordering from the trek website and having it delivered assembled to a nearby bike shop (Landrys Bicycle, Norwood mA). I also ordered pedals which Landry put on for me. Got the bike in a few days brought it home and it rides flawlessly.
Order a new helmet, product was great price was great delivery was
Fast delivery and clear description of product characteristics
Great service and products! Especially happy with the service at your representative dealer, Pedal Morraine, in West Bend.
Very quick delivery. Tools included. Got a great bike at a good value.
The website is easy to navigate and my order arrived quickly.
Love the bike and always get exceptional service from Jeff at Al's Bikes
Ease of ordering, fast service. Less time navigating a clunky website means more time to ride.
The online ordering experience was very easy. My bike was delivered to a retail store for assembly which was done very timely. The Livermore, CA store employees are excellent.
Merchandise as ordered
The staff at Trek Flower Mound was AMAZING. Daniel especially as well as the Store manager. They gave me other bike ideas and ended up as a sale. Thank you.
First name removed
Easy of ordering
I have an Electra Loft Go 7D and I called with a question about an MIK accessory. Customer service rep was very helpful! Thank you again!
Thanks Graham! You’re the best! 10/10 the only place I trust with my bikes!
Availability of products, ease of ordering.
Easy shopping, fast delivery!
Great trade in program
From ordering online to delivery, things went very smooth. My order arrived in 2-3 days and was in great shape.
Order process was simple
I contacted my local trek store and Tyler was knowledgeable, gave excellent advice, listened to my needs 👍