Trekbikes.com
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   July 7, 2025 — Rated 9 out of 10 by S.C. Trekbikes.com
What do you like about your trekbikes.com experience?

Overall, great experience. I'd like to suggest that it would be helpful to point out the serial # of the bike for warranty and embossed # underneath the bike that is really hard to capture by yourself for records, insurance, etc. Maybe even offer to take your picture with the bike to get it registered in the national data base.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Anthony Freund Trekbikes.com
What do you like about your trekbikes.com experience?

Quick and easy shipping to my local bike shop. Owner helped with the install, GearUp Cycle in Plainfield IN. Great shop.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Lee Thomas Trekbikes.com
What do you like about your trekbikes.com experience?

Quality bike parts.

Report a concern   July 7, 2025 — Rated 10 out of 10 by A.D.M. Trekbikes.com
What do you like about your trekbikes.com experience?

been a trek customer for over 12 years, never disappointed

Report a concern   July 7, 2025 — Rated 10 out of 10 by Jeffrey Hecht Trekbikes.com
What do you like about your trekbikes.com experience?

Convenient

Report a concern   July 7, 2025 — Rated 10 out of 10 by B.K. Trekbikes.com
What do you like about your trekbikes.com experience?

The team at Trek East Madison is incredibly helpful and accommodating. I purchased a couple pair of shoes and they’ve bent over backwards to accommodate.

Additionally, your great online store inventory helped me steer a friend to a new Roscoe 7 earlier this season.

Report a concern   July 7, 2025 — Rated 9 out of 10 by D.H. Trekbikes.com
What do you like about your trekbikes.com experience?

How easy it was

Report a concern   July 7, 2025 — Rated 10 out of 10 by Christopher Kemp Trekbikes.com
What do you like about your trekbikes.com experience?

Finding and getting what I need to fuel my and my wife’s addiction 😃 I do my own building and maintenance of our bikes and everything comes on time or earlier. I’ve made mistakes and the return process was flawless. Thanks, y’all 👊🏼

Report a concern   July 7, 2025 — Rated 10 out of 10 by M.F. Trekbikes.com
What do you like about your trekbikes.com experience?

The ease of placing the order. The packaging of the bike to allow quick assembly. Clear instructions and support from the Trek team.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Chad Rinchuso Trekbikes.com
What do you like about your trekbikes.com experience?

Got a great price on a sale on shoes.

Report a concern   July 7, 2025 — Rated 10 out of 10 by J.H. Trekbikes.com
What do you like about your trekbikes.com experience?

Good products, great service!

Report a concern   July 7, 2025 — Rated 10 out of 10 by M.O.H. Trekbikes.com
What do you like about your trekbikes.com experience?

it was streamlined
i mostly liked how the individuals working in the store had reached out and confirmed all details

Report a concern   July 7, 2025 — Rated 10 out of 10 by Daniel Novelli Trekbikes.com
What do you like about your trekbikes.com experience?

Although I hemmed and hawed about which bicycle to order, I finally made a choice I'm very happy with. The FX1 is a remarkably handsome and perfectly designed bicycle. And it was affordable at under $500. My nephew, who owns 4 bicycles, including a Trek, recommended I get one. Anyway, I had to describe to him the incredibly thoughtful packaging that my Trek arrived in. I just couldn't believe the obvious attention someone gave to that. As I told my nephew, it's the most considerate packaging I've ever beheld for any product that's ever been shipped to me. The use of Velcro straps to secure parts is ingenious. No scissors required. So thanks! Also, the manual for set-up was easy to navigate. No problems. I took my time and enjoyed putting it together!

Report a concern   July 7, 2025 — Rated 10 out of 10 by K.S. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy experience to order and ship to my local bike shop. Quick delivery and build out of my new bike.

Report a concern   July 7, 2025 — Rated 10 out of 10 by L.A. Trekbikes.com
What do you like about your trekbikes.com experience?

It was easy to find what I was looking for and easy to order.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Marvin Segel Trekbikes.com
What do you like about your trekbikes.com experience?

The quality of the brand and accesories!

Report a concern   July 7, 2025 — Rated 10 out of 10 by M.G. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy to shop and order what I needed.

Report a concern   July 7, 2025 — Rated 10 out of 10 by P.R. Trekbikes.com
What do you like about your trekbikes.com experience?

Great price. Fast shipping. Good deal.

Report a concern   July 7, 2025 — Rated 10 out of 10 by A.L. Trekbikes.com
What do you like about your trekbikes.com experience?

Good products, great service

Report a concern   July 6, 2025 — Rated 9 out of 10 by Meghan Macioce Trekbikes.com
What do you like about your trekbikes.com experience?

Seem well made, hold up a long time.

Report a concern   July 6, 2025 — Rated 10 out of 10 by C.P. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy to browse and quickly connected me to a local store

Report a concern   July 6, 2025 — Rated 10 out of 10 by Edgar Johnson Trekbikes.com
What do you like about your trekbikes.com experience?

The Verve 2,4th gen appears to be a well built, structurally sound bike. This is a 3 week review.

Report a concern   July 6, 2025 — Rated 10 out of 10 by E.R. Trekbikes.com
What do you like about your trekbikes.com experience?

Trek is the home for quality bike parts and I love the ship-to-store option which saves on shipping costs when my order doesn't meet the free shipping minimum. Plus, that gives me an excuse to pop into my local Trek store, where the staff are super friendly!

Report a concern   July 5, 2025 — Rated 10 out of 10 by S.T. Trekbikes.com
What do you like about your trekbikes.com experience?

Top quality equipment, top customer service and top service from CycleWerks, Whitehouse, Ohio

Report a concern   July 5, 2025 — Rated 10 out of 10 by C.W. Trekbikes.com
What do you like about your trekbikes.com experience?

It is getting easier to find answers on the website. Of course, when we need to call the customer service support is great.

Report a concern   July 5, 2025 — Rated 10 out of 10 by D.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Went smoothly. The helmet was delivered as scheduled.

Report a concern   July 4, 2025 — Rated 10 out of 10 by D.P. Trekbikes.com
What do you like about your trekbikes.com experience?

Product selection, easy to use site

Report a concern   July 4, 2025 — Rated 9 out of 10 by B.D. Trekbikes.com
What do you like about your trekbikes.com experience?

Trek provides well spec’d bikes and good value with easy to navigate paths to compare prospective bicycle’s on the website.

Report a concern   July 4, 2025 — Rated 10 out of 10 by E.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Simple and easy way to get a replacement of road bike shoes for wide foot. Shoes fell great after riding.

Report a concern   July 4, 2025 — Rated 10 out of 10 by Raymond Nardoni Trekbikes.com
What do you like about your trekbikes.com experience?

The inconvenience store customer service was exceptional. Ordering online was easy and the items arrived quickly.


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