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Customer Testimonials
Had the product I wanted when the local bike shop didn't.
Super easy and affordable…impressive
Very easy
Easy pick up. Save shipping fees.
The manager at the locally owned shop was great! He knew how much I wanted the bike but didn't pressure me, every time I came in he would just let me know he would work something out that I would be happy with. About the third time in, I bought the bike.
I would rather have an in store experience to buy cycling clothing.
Online order option to pick up the order in the store was very convenient, efficient, and flawless!!
It was easy to find the product I was in search of. The product was reasonably priced, fit my bike, and was delivered promptly and in perfect condition.
Knowledgeable staff and patient, not trying to just push a sale.
Great service. Knowledgeable too. They make owning a Trek a pleasure.
good quality and great price
Helpful folks at customer service!
Easy to find what you need
The staff was super friendly and knowledgeable.
The web site is clean and easy to use. I’d only ask for one change. The items that are back stock, if they could display when they will return to inventor. I’ve been trying to buy a BlendR mount for a light and have been checking in on it every week for over three months. If the site only said “expected back 3rd week in November” or something like that…
Quick and simple
Great prompt service on returned item.
quality products
Great way to get the size/color bike that my kid wanted, and still go through our preferred local bike shop.
Quick delivery and I could have it sent to my LBS so I didn't have to pay shipping.
I love my bike and every trek store I’ve been to has been run by the juices and most helpful people. 2 friends and my daughter now have Trek bikes thanks to my recommendation.
Quality, but not very happy with retailer.
All my interactions with Trek La Mesa, CA are positive. David works up front and is friendly and knowledgeable. Ivan in Service is a wealth of information and great at troubleshooting bike problems.
very fast ordering and excellent price, beat amazon and others!
Great product, great service!
Excellent service. Quick delivery. Thanks, Trek.
Easy to use site, quick free shipping
Easy shopping, quick shipping, easy returns
Quality gear and great service.
Trek shipped the bike to the Felspar location for my daughter's birthday. They put it all together, complete with the cute basket and lock. She loves it!
GOOD