Customer Testimonials

Easy to order the items I wanted.

Friendly, respectful, ability to test ride.

Everyone was so helpful and made the process easy!

GREAT

Bike is awesome. , purchasing online was easy !!

Great company! We had a wonderful tour at Trek which was both super informative and very enjoyable- with delicious coffee besides. As a Wisconsinite I feel very proud to support a local company which is as far-reaching and world-acclaimed as to have also charmed my German husband, who also rides a Trek bike here in Germany.

Ease of use and product selection

Fast reliable customer friendly knowledgeable service 😎👍💯

My rep was amazing, made things easy, helped me on shipping, fantastic

Everyone is always courteous and very helpful.

So easy and stress free. Found the bike I wanted, ordered it then picked it up when it was ready. The way online ordering should be.

Easy ordering. Fast shipping.

Everyone I dealt with was professional and helpful.

The product

Easy to navigate. Good selection of products. Free shipping

Everyone is very helpful.

Excellent products and customer service ! Thank you !

Professional staff. Let say Trek has gotten my business back after purchasing 5 Trek bikes over 22 years and suffering from poor service and rude staff. What ever you're doing keep it up! If you didn't make great bikes I'd be riding Specialized.

The bikes are awesome and the clothes are super cute! :)

I have now ordered two bike saddles, they are very comfortable of course, but what has earned this high rating from me is the ease of ordering from the website. Very straightforward and simple. And the delivery time was such a great surprise! Both times I ordered, I received the packages within just a couple of days. Thank you for doing such an outstanding job!

I've always owned Trek bikes ... since 90s. The are good quality and use good components.

good so far..

I have a Marlin 5 mountain bike! It is a 2020 I purchased in 2019. Probably have over 10000 miles and 4 sets of tires. Recently purchased the last set from Trek.com. So far so good!

They have everything you need for your trek bike

Everything went exactly as it was supposed to — ordering the bike online, delivery to my local bike shop, assembly, fit, pickup, and status notification. Class act all the way.

Good price fast shipping

Fast and efficient. I picked up my bicycle from my local Trek store.

Great bike ! I’ve injured my knee and unable to run anymore. My new bike enabled me to become active again.

Chris at rock n road
Easy ordering
Great bikes usually

My son loves his new bike. Great for kids and easy to maintain.