- Phone: 920-478-2191
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Customer Testimonials
Easy
Great communications and quick ship!! Highly recommend ordering directly from trekbikes.com vs store purchase. Great selection and quick delivery!!
Quick shipping and very nice quality products. I am very happy.
Great customer services, friendly staff, and very informative
great price for what should be a great bike - FX6Sport! (too cold here yo ride it yet)
It was very easy to order, though I'd recommend pictures with a different background color. Not always easy to see the bike with a black background
The support person was able to troubleshoot the issue regarding a part i needed. She was also very patient as I needed to take and upload photos
Best wheels ever!!
The brand is top shelf but mostly I want to support my LBS. The rail 7 gen 2 Ebike is awesome. Wonder if you make a dummy battery for gge frame when I ride without the battery. I'm afraid dirt and stuff might get where it will do damage.
Great products, reasonable prices, easy purchase
Great. No complaints.
My local Trek dealer is fantastic.
Picking up my online order at the store was quick & easy
Smooth and quick purchasing experience
Good selection of parts, a little clunky to navigate the inventory. But, they have everything you could need to replace ready to ship. And ship fast
Great customer service!
Fast, easy purchase with 30-day return or replacement policy.
research bike types
The staff at your Palm Springs outlet are very friendly and willing to help.
The delivery time of my order is very quick
Ok
The online experience was great, the pickup at the local store was easy, and the bike was fairly priced.
The only downside to purchasing through the website is that we didn’t get the tweaks to fit that are normally made when buying a new high-end bike.
They go over and beyond to make sure your satisfied with your bike and accessories..
You had the parts in stock and they delivered the next day. Price seems fair too.
Easy to order and everything fit well
Good product, fast service.
The fast delivery, the 10% voucher for first buy. The good quality items.
Great delivery time lines!
Customer service was great! I had a package running a week late. They jumped in and were ready to overnight a replacement.

Just really professional, quality products and service! People who care about getting it right even if they could get away with less!