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Customer Testimonials
Service, expertise, knowledge, quality, honesty, character, help, humbleness and love of the product.
Super easy
Ease of use for shopping, and the detailed information regarding order/shipment status.
Found a great bike on sale, was shipped timely to my local store
Quality!!
The Trek Checkpoint is an Amazingly fast bike. I’m in love with it!
The staff is very knowledgeable and the bikes are very high quality and fun to ride.
the availability of manuals and parts for any trek bike through the website has been an invaluable tool for my cycling and mountain biking lifestyle...
Good price, decent products
Excellent service by Trek Wausau. Easy to order my bike on website
My online experience was great! Easy to navigate. Even showed you the closest stores where your bike was actually in stock. The detailed bike descriptions were also helpful!
Excellent bikes, good customer service, good experience on maintenance and repair department
Easy searching and ordering.
easy to buy online and have it shipped to local Trek Bike store for free - great gloves
The BOPIS experience was easy and convenient. The staff in the Boulder store are always friendly and helpful.
Prompt delivery and awesome products
Excellent communication
There was an issue with my online order and it was quickly resolved. Excellent service!
Easy access to local (LBS) inventory integration
Got the answers to all my questions and the correct items to order.
Easy
being able to return items
Easy to maneuver thru, Simple, fast & easy.
Solid bike, great design, low maintenance and obviously a fast bike. Customer service is courteous and knowledgeable. Great warranty service.
Trek bikes had the part that my son was looking for. It was delivered quickly as well.
Quick shipping and delivery.
Great bikes. Store service levels vary depending on personnel. Mostly, good though.
Quick and free shipping and excellent quality project
Easy process. Free shipping.
I like the oroducts and service