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Customer Testimonials
I like the layout of the stores and the selection. Every one is kind and knowledgeable.
Excellent customer service. I ordered a wheelset online, came with defects, they helped me get a replacement with no hassle.
Ease of ordering and prompt delivery
Had the parts I needed, the parts arrived quickly with no issues
In store experience Egg Harbor Township great
Ordering and receiving items is quick and easy.
Great company! Great products!
Then can go to Trek and discuss issue with Trek technical people.
Easy to use
Easy to order and appreciate the free shipping to my lbs.
Quick & trustworthy
free shipping!!
Great website… informative, easy to sue.
Shipped a hard to find part quick and for the right price.
I found the perfect mounting bike for my wife on the Trek website. They had the size and color I. Stick and shipped it immediately. It was assembled at the local Trek store that same day it arrived.
The staff covered the features and made the adjustments to fit my wife.
Perfect service all around.
Speedy service, high quality products.
Fast shipping and a quality product.
I found the part I needed and ordered it as usual, or so I thought. A trek parts person emailed me that the address I entered didn’t match a previous order I placed. The address was corrected and I got my part today. Thx to the trek team for their attention to detail. Much appreciated!! 5 stars.
Mucho bueno
Easy to find what I needed and free shipping to my local shop was a big factor.
Speedy delivery
Overall the best quality bike frames and fantastic web and customer service.
Selection, convenience, great customer support, discounts, quality product
The tech was very knowledgeable and explained the details about the bike very well.
Very prompt service to resolve my warranty repair
Good service after the sale from both bike shops that sell Trek where I live. A very knowledgable staff really helps. I own one Trek and have another one special ordered. So far the quality of the bike components has been really good. Trek seems to be leading the way in design and the kind of components such as paint work and group sets etc. Everyone else seems to be trying to catch up with what Trek is doing.
Reliability and Treks amazing way of customer support.
Fast, free shipping over $50. Lots of items on sale.
I was able to purchase the exact bike and color I wanted at a super sale price! Then I had the bike shipped to my local bike shop for assembly and fine-tuning!