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Customer Testimonials
Fast and efficient. I picked up my bicycle from my local Trek store.
Great bike ! I’ve injured my knee and unable to run anymore. My new bike enabled me to become active again.
Chris at rock n road
Easy ordering
Great bikes usually
My son loves his new bike. Great for kids and easy to maintain.
Nice bike. Easy process.
Trek definitely seems like a well run company
The site was well organized and easy to navigate. The info was thorough on each tire I was looking at. The order arrived in a timely fashion.
Great easy service!
Shipping times are always around what is stated and items come quick. :)
Fantastic, easy-to-use, great customer service, love my new Trek.
Ease of purchase!
Great price
Site navigation is user friendly and accessories are easily found.
Very easy got a helmet at a very good price.
A-someone always answers the phone. The level of knowledge varies between agents. Some read directly from the website while other offer I bit more detail. Possibly from personal experience? B-30 day return policy is tops.
C-shipping always is always prompt and usually arrives on or before the date promised.
Awesome buying experience. easy and fast returns - I had to return a jersey that didnt fit and it was a smooth experience.
Very easy to order, timely delivery and great product.
Mrs. Tiffany Duncan
She was awesome and patient with everything that a customer needed She became that rather at the counselor did somebody didn’t hear you out. She was just awesome. My experience with her was fantastic. She kept me informed. Thank her for me she made my experience with Trek Great!!
Customer service is superb!!
Easy purchase, Easy setup, and Easy Pickup! Great price, bike is smooth, and a joy to ride.
Very reliable,comfortable bike
Friendly staff. Service center has helped me with my bike.
quality products, good service.
The bikes are awesome and the service too
The Dublin Ohio store and staff are top notch. Will always look there first for my cycling needs.
Great service. Genuine authentic products. Never have a problem.
The bike is great. I ordered a taller and adjustable stem. It did not come with the vertical bolt that goes down into the fork tube. It's a hardware store item so no real issues but disappointing. Old bolt had wrong type head.
Ken
Quality and friendliness of dealer.
Very helpful.
Good price fast shipping