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Customer Testimonials
Ordering online with ship to store was easy and fast and the same price!
Great products and fantastic customer service
Customer service was excellent. I ordered the wrong part and they provided me with a paid return. Will definitely use them again.
Easy to use the website and great product
Easy process to purchase, fast shipping, easy to browse website
Always feel like I’m at home when I visit a local trek store.. never had one issue they couldn’t help with! Support this brand by all means 🙏🏽
I purchased this road bike for the first time and my first ride in it was amazing. Bike is light weight and easy to maneuver. Shifting of gears is smooth and easy to adapt. Bike also has a storage pouch I which I could hold my large Samsung S23 ultra smart phone while on ride. Online purchase was easy. The local store in Batavia, IL (Praire path bikes) were quite supportive as well and delivered Bike on my requested date along with good pedals which does not come with the Bike.
It is not made in China
Very east online transaction.
Been a committed Trek customer for 20+ years.
My local Trek store (Trek Ballwin) has an outstanding staff. Products always deliver.
Both Trek and Bontrager products are extremely high quality. The service I receive at my local Trek shop is exceptional and personalized.
Great products
The toughest and best built mountain bike I've ever owned.
Great products
Easy to order and deliver to the store.
Easy
They fit me and ride well. Quality products.
Easy to use and great turn around time on shipping.
Good information on the website.
Excellent service on Line and Griffen Bikes at Bethesda MD. Helped with return and then purchase of another Trek. Thanks!!!
It was easy and it was nice to have my purchases sent to my local Trek store.
Amazing, personalized service and high quality products.
great bikes, great community
Selection of accessories, and fast delivery.
Easy, good website.
Very good bike. I like the colors and decent price.
Product quality. What I didn’t like was the store service. The bike needed an adjustment and after several attempts from the Tech, I ended to do the adjustment by my self at my home.
Right from moment you hit the Trek site - the product information is presented in such a way, that is specific, easy to understand, but doesn't allow the "details" to get in the way of providing what you need to know and more importantly, want to know. The purchasing process is how shopping online should was meant to be - easy and simple. The quality of the Trek brand is outstanding. The price was on point. The delivery of the bike exceeded what I had experienced from other brands. The setup and tuning is included. It was provided by a local Trek dealer, Trek Lee's Summit. These are professionals and bike enthusiasts, who specialize in everything Trek. Pickup was incredible. The bike was ready as promised. The way I was treated from click to delivery by the guys at Trek and Trek Lee's Summit, is the reason I'll only own a Trek. Amazing.
Ordering was quick and easy. Free shipping to the store near me.
Selection