Customer Testimonials

Excellent product, quick service.

Bikes are quality. Made well and support is awesome ‼️

I needed new bike clothes, Trek had the best clothes at the best price. Will buy from Trek next time I need anything.

Number one I look for is free shipping. Love the sales

love the interconnectivity to local shops!

Excellent website build that makes it easy to find exactly what you’re looking for. Very easy to navigate and I know that I can trust any brand that is in the Trek family. Absolutely love my new Blaze helmet and had an exceptional experience with the Trek team and helping me to choose the right size!

It was an easy purchasing experience.

Ease of shopping

Love my checkpoint , online shopping for accessories is less than ideal , descriptions and exactly which models they fit is lacking I bought from frame protectors and they don’t fit the ALR model I assume there for the carbon but it doesn’t day that anywhere in the product description

They do what they say.

Ez to use

Syracuse bike, where the marlin 7 was shipped was wonderful. They communicated quickly when the bike was ready and we’re so welcoming when I picked the bike up. Great people. Great service. Great experience.

Great quality products and good pricing

So far good customer service

Sales,discounts and coupons

Everything I purchased was of good quality.

How fast you ship my items!👊

Quick service

Always outstanding service, people, chat sessions, and attention to detail. Packages always ship timely and they’re always correct. Treks support is unmatched. Exchanges are seamless and streamlined, no fuss.

Thanks - always!!

Easy shopping and delivery

The best bikes

I got exactly what I was looking for, at a good price, and it arrived in less than a week. What more can one ask for when shopping on-line?

I had to return an item, and when I chatted through the website, I got a human who addressed my problem. Pretty unusual these days.

Help with bike fitting and having the accessories wanted in stock!

I had a great experience with Trek bikes. The bike I bought is outstanding, I am glad I made the investment on it and myself for buying it. I would recommend Trek Bikes to anyone.

Just bought a bike from here through my local bike shop and it was a Émonda SL7 first new bike in over 10 years my old bike was a Serotta Fierté TI and thought I would never get rid of it. Yet the technology is so far advanced and Trek had the best deal for the bike. Know I wonder why I wanted so long.

We love Trek! Always had an amazing experience

Great products and great service!

Great customer service and awesome products!

The whole experience was pretty cool. No issues.