Customer Testimonials

I generally like my Trek bikes and SRAM electronic gearing, but my Power Meter that came with my Madone 8 is not working and I’m having a lot of trouble getting help to fix or replace it.

Quality product, Great Prices and fast shipping

I like the ability to pick it up locally to save on shipping. Plus my local Trek shop (Anchorage, AK) is awesome.

They went above and beyond to take care of me.

Red barn refresh does a great job. Bike looked nearly new as advertised. Easy to follow assembly instructions and nearly dialed in all adjustments, just had to adjust derailer a couple clicks on the thumb nut.The tools are nice to have as well. Thanks

Bikes are high quality and sales and technicians are knowledgeable.

The process was easy. The Trek store contacted me when the bike was ready. The store representative was interested in fitting the bike for me. He took his time double checking his measurements and answered my questions not rushing me out the door.

Very helpful and kindness and very understanding

The helmet I order was a week late because usps sucks

Quick service and great products. But mostly the well informed and friendly responsefrom their online chat people...

Great bike great service great team at Happy Valley Trek Store

Outstanding product, beautifully designed frame, gears, brakes, seat, wheels and handle bars. The colors are awesome, makes it hard to choose. The ride is smooth, gear transition is smooth, and overall handling is great. I Love my Bike.

Easy in all aspects

Great products. Awesome bike

It was easy and arrived quickly! And the pedals were on sale!

Easy ordering; quick delivery.

I’m glad I used original equipment for my wheel replacement. The tube however has a tiny leak that empties the air after 4-5 days.

My husband and I love riding bikes. We usually go rail trails, because they are mostly flat. I can’t do hills at my age anymore. We bought the bike assist from you guys, and I can finally do hills! This bike is AWESOME!!!!! I can’t believe I didn’t get one sooner!!!

I can get bikes my local shop refuses to stock.

Love the gloves that I bought that fit. Wore them for 340 miles on 3 days so far! Amazing!

Returned the small ones.

But SAD SAD SAD.
My XXX Bontrager Road Cycling shoes are broken. On my century ride last Sat at mile 65 I noticed that they were loose in the foot bed. I looked down and the bottom right BOA clip was ripped off the shoe and dangling there.

I am sad. These are my favorite all time bike shoes for the fit, the ventilation and stiff bottom. Is there any way to get them repaired?? I love these shoes. I have no idea how it happened.

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Trek is just an overall solid, quality ride. This is my 2nd one.

Fast ship time

fun stuff good prices grand communication,,,my t shirt did take a while..but was weather related..

Easy to work with.

I bought a Verve III last year from a Trek dealer and am quite satisfied. I ride about 50 miles per week and both it and I are holding up well. I also recently purchased a pair of riding gloves on sale directly from Trek and am very happy with them.

Easy buy in online and easy delivery to a local store

I have been riding Trek bikes for the last 25 years. I am very pleased with my new bike.

Streamlined, painless, bike arrived in perfect condition

Great service

The products, the service.