Customer Testimonials

great bike ....lots of fun

You are the best

Easy to order, arrived earlier than originally projected, and I was in-and-out of my local shop in two minutes with my part in hand!

Good service and friendly people

FedEx lost my shipment, but Trek customer service was very friendly and responsive.

The item purchase didn't have dimensions for the belt width. Seemed like a good idea when selling products online....

I received a discount on the purchase of the kicker core trainer plus another discount on the first time order online which made this an awesome deal. Also I had free shipping on the delivery and it arrived within 1 week. Excellent experience!!

Easy. Merchandise I wanted was available and arrived quickly.

Quick shipping response

Fast delivery without mistakes

Great purchase experience!

It was an easy, smooth buying experience, and communication with my local Trek dealer was timely and friendly.

Quality products and great customer support.

Very good bikes; I wish they had more suspension for their road bikes, but very good bikes overall

Gives access to your quality products and easy to find great deals as well

Good shoes, good fit, good price, delivered on time. ALL GOOD.

Easy to navigate and wide variety of products.

Vic at North Country Cycle went above and beyond my expectations. He was extremely approachable and knowledgeable about everything Trek bike. He provided excellent education about the new products that are now available in the Trek and bike industry. He made sure that I was satisfied with everything on my new bike. I was blown away. What a great experience.

Very easy to order what you need.

Everything was as promised. No unpleasant surprises. Delivery was fast and on time.

Great experience!

I didn’t have to take a trip to the bike shop, have them not understand what I’m looking for, then ultimately not have the part in stock but tell me they can order it for full price and it will take 4 weeks.

good products, good people

My trek rail 9.7 is the best quality bike I’ve owned. And I’ve owned several brands .

Good prices on great bikes and shipping to our fantastic local trek store for professional assembly, fitting, and intro to bike features.

I've been Trek on and off through out my riding career of over 30 years. I've raced and ridden for fun exclusively on Trek's - Road, Cross, Gravel, and MTB for the last 7 years. I love the products...innovative, durable, high performing, and fun to ride. I especially enjoy the customer service at both the Boulder and Loveland Colorado stores I have relationships with. Great product and great service. As a bonus, I've also been a couple Trek Travel tours and highly recommend these trips...incredible experiences and the local shops (Girona, Spain to name one), have the same great service as the ones in my home town.

Quality merchandise

The site has the items, styles, colors that I need for my biking experience.

I had a very easy experience with Trek bikes will definitely do business with them in the future I'm a customer for life.

Between me and my wife we own 5 trek bikes and we’ve loved every single one for the different riding experiences we’ve had on each one.