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Customer Testimonials
Easy to navigate the site and good selection of products. Sale prices were good. Quick delivery to local bike shop
I love my new Trek Verve II bike!
My dealer was extremely knowledgeable, helpful and professional!
Always the best customer service no matter how small the request.
Quality of your mountain bikes are awesome.
I was a bit annoyed that Trek won’t ship directly to customers and requires you go to a local bike shop, but the shop ended up being awesome and helpful so it all worked out.
I found the ordering process and the product to be great.
Fantastic bike, easy to get from local affiliate. My daughter loves it.
Clear and easy to understand. Good descriptions of each model line.
Quality merchandise
Easy to navigate the site. Good sale prices.
Knowledgeable
Easy. Great bike!
Easy to find what I wanted...quality products!
Quality products. Fast service.
The bike is awesome and quality build,
I love the option to add your personal information about the type of rider you are - it then displays recommendations for the item you are shopping for (ie. saddle) 😊
Prompt service and accessibility to items that may not be in my local store. I would suggest that somehow the data about items ordered is shared with the local store as I prefer supporting them with my business.
Well designed website that was clear and easy to use. I have already told friends!
Knowledge and experience of the staff!
The responsiveness I get from everyone…
The bikes are great and the customer service is on top!!
Informative
Excellent fit and value
It was nice to find what I was looking for. The experience was relatively painless.
I've always been a Trek fan. I initially started being a fan when Lance Armstrong was riding a Trek. In fact that's all I've evered owned is a Trek bicycle. I have a 2001 Trek 2022, a Trek FX 5, and a giant mountain bike which I understand is connected to Trek.
Very easy to find and order what I needed.
Very, very fast to ship.
Had my rear shock bolt. I received it in 3 days and was back on the trails. Thanks
Trek continues to build a relationship with newer riders with offers to compete with other, similar, retailers. In my personal, but limited, experience, Trek's bikes are quality overall, if not missing some configurable build options for a more custom bike fit at purchase. The prices have come down into a more affordable domain since the pademic, and that goes far with my recommendation. Thanks Trek.
When the particular bike I wanted was not in stock locally, I was able to order online instead, and pick up the assembled bike locally. It was quick, convenient, and I got the exact bike I wanted.