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Customer Testimonials
Overall it is a plus. But specs for some items seem vague or non-existent. Along with model , year compatibility.
Great high quality products, warranties and shipping turnaround. Trek and it's affiliates are customer facing in the production of innovative and safe equipment.
Order a random small part online and it came damaged (due to the mail). Was so happy to be able to call and speak with someone who sent out a new part right away. Great customer service!
Had exactly what part I wanted. Good price and quality. Arrived soon after purchase
It was a great sale, and a quick and easy purchase. Free delivery to our local bike store.
It was easy and fast and they had the exact parts I needed
Good gear at reasonable prices.
Excellent storefront. Plenty of options and quick free shipping. Also, very easy to see if your local store(s) have items in stock.
In the event you order something and want to return it, they include a return shipping label with the order. No hassle of paying for shipping yourself or contacting them to have them create a return label. But, the best thing is you can just take the item back to a local store for a refund also.
Love the live chat support
I like the quality of products that are available. Service is prompt. Website is easy to use.
Easy and simple process.
Great product and shipping
Easy order process
Amo sus bicicletas!
Had the part I needed. Shipped quickly.
Fast delivery of a great product!
Employees - helpful, enthusiastic
Easy to order and pick up at local store
Easy to navigate and purchase what I wanted. Great bikes.
It’s great to be able to get the parts I need delivered to a local store or to my home when there isn’t a local store close by.
Easy to order. Package arrived on time.
It was efficient, the website offered enough explanation for a seasoned rider, and there were deals!
Thank you for the fast delivery and practically setting up the bike. I wouldn’t say I had to really do much to make the bike ride-ready. Handle bars… check! Wheels…check! Saddle…check! And that was about it. Everything was very much together.
Trek bikes rock.
I had my last Trek for 20 years.
I love my Marlin 5 gen 2 so much it even has it's own song.
I love my bike.
Trekbikes.com can be noticeably slower to load, but the joy your bikes give are the only reason I am patient.
Bike and Gear = 11/10
Web Content / aesthestics = 8.5/10
Sight speed = 2/10 - whoever does your web needs to greatly improve your loading speed. Something is slowing your site down
Domane SLR 7 is the best bike I’ve ever owned. It is comfortable, light, versatile and FAST.
Awesome place for quality bikes and services
Fast easy
That the entire Bontrager line of accessories are designed to perfectly fit Trek bikes - no need to second guess when ordering.
World-Class bikes and customer service.
The ordering process and shipment came fast.
Great service