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Customer Testimonials
Easy to navigate and order
Easy to order and generally shipped quickly.
Quality and customer care are over the top. Eric Campbell takes the guess work out of customer inquiries. I am new to the mountain bike world but I am a fast learner and a tinkerer, Eric helps complete my sentences and guides me to accomplish my desire look and feel for my new acquisition. I’ve had brand X bikes, the attention to detail and prompt response from Trek is like no other. Highly recommended.
Gerry is great!!!!
Great product
Very good inventory selection. Prompt shipping .
Extremely fast shipping. Once I received my order (red barn refresh bike) there was a part on the bike that was not as described on the website. I called Trek's phone number and immediately (didn't have to wait on hold forever) talked with Richard Sparacin. I was expecting to have to fight to get the right part, but Richard immediately took care of me, got me the right part, sent it FedEx overnight, and sent me an email so that I would have his contact information should I need to reach out for anything in the future. It's so rare to find a company that takes care of their customers like that these days. I am so happy that I bought a bike from Trek and will always be a loyal customer.
Local company, quality products
Quick and easy ordering of what I anted. Quick delivery too!
Trek has quality products & good customer service.
Excellent products and service.
Customer Service - A+
Products - A+
What more can I want?!?!
Easy order and delivery
Easy to use. Fast service. Good product.
I was given a part number by the LBS. With that I found exactly what I needed when I was ready to buy my part.
Easy to use, and great flexibility.
Fast shipping
very easy and kept me up to date.
I love my cruiser bikes! I have one without 3 speeds & I wish I got that on the bike!
They are fast and efficient.
Just what I expected. Easy to install.
All my bikes have been treks, I love how the brand fits and how they ride. I’ve owned Trek bikes since 1988 when I purchased my first mountain bike. I bought another mt bike in the late 90’s, a Madone road bike in 2012, and a third Mt bike this past year. BTW I still own the original mt bike.
Perfect I will recommend it to anyone
I've already recommended Trek to friends. I bought a Red Barn bike. I couldn't be happier. Easy deal, came in a couple days. Only had to put on the bars and front wheel. It even came with tools! Thank you Trek!
Ease of order online, ship to store assembly, speed of process, convenience of pick-up, and professionalism of staff. An over all class act.
Easy to find what your looking for.
Quickly found the item I was looking for.
Happy to find it was on sale.
Enjoyed the free shipping to a local shop near me.
The bike is awesome, my dude loves it! The assembly with the bike store was perfect! Thank you!
Easy, accurate, quick.
No added shipping cost or extra fees and the benefit of having the bike assembled and adjusted in the local Trek store were things I really appreciated. Thanks!