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Customer Testimonials
easy to order
The customer service at their online chat portal was very nice & helpful. They helped me find the rear rake & ergonomic hand grips that fit my Electra Townie. I won’t hesitate to buy from Trek again if I need something.
Hassle free shopping experience.
Good quality bikes and in-store service. The pricing is fair in comparison to the value of the bike.
I love my bike. I am 225lbs 6' 2" and the bike easily gets me around town. While pedalling I easily get up to top speed. The app is great and allows you to see how much battery you have and how much or little you might need to pedal. Even using pedal assist with the "Big Gear" on uphill rides is easy.
I was able to find the tires I needed and get them shipped and installed at my local shop.
Fast and convenient!
They are well built, stylish, and last decades. I have them from the early 80s.
Bought a great helmet in the color and style I wanted that was delivered in a timely fashion for a great price.
Very good customer service. Thank you
Easy ordering. Everything went smooth and delivered as expected. Phat Tire in Bentonville, AR was great getting it assembled and contacted me for pick-up.
great price and great return policy
Quick shipping, good packaging. Another great rear wheel.
Easy to find what you are looking for. Only thing is I wish you had more bell options. There’s quite a few products out of stock.
Friendly local store for pickup
It was easy to use and find the products I wanted
Easy transaction and quick delivery.
Prices were good, selection great, and shipping was fast.
Great experience. Local shop was helpful and had bike ready for pickup within 24 hours.
Prompt and well packaged.
Time from delivery to store was quick, staff was very friendly and knowledgeable. Whole experience was way better than my previous two bikes
Everything
Trek is fast and reliabke
All my experience with Trek was top notch until now !
The site is easy to navigate through and pick-up from my local store was a seamless experience. I enjoyed it so much that I applied for a job there.
Always a good experience with this company.
The shipping is fast and quality of the parts received is good
It was easy to use..
They are very kind And beautiful models
You shipped the helmet I wanted quicky, and it matched my order.