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Customer Testimonials
Easy to buy and great customer service.
Always quick and correct.
Buying a bike online was very easy and arrived at my home quickly.
Always a great experience!!!!
I got the item I ordered quick and got a fair price.
Easy.
Amazing experience from start to end. Bike Shop had the bike dialed the same day as delivery.
Quick and easy and very good product
How easy it was to return something that I ordered incorrectly and how fast my credit was applied
Top notch customer service, very friendly and helpful. The employees take the time to make sure everything is right and we have everything needed for our bikes, including safety gear.
Good products
Fast and easy. Used the chat feature too, to quickly get answers. Great experience. Best customer service I've had in a very long time!
Good user interface, easy to look up all the information I need while bike shopping including archive specs for older models.
Website is well done.
Local Palm Springs Trek shop is a resource I can count on to deliver quality service and counsel.
Shop technicians were super helpful in understand the bike and how it operates. Bike itself has made my RTO commute a lot of fun and easy way to loose extra pounds from the holidays!
Super easy to do. Incredibly fast delivery. Very easy to understand and follow assembly instructions. Totally happy with the experience and product
The trek order came right away.
We love trek
Easy to use.
Quick service , helpful people ,great bikes what more can I ask for?
Customer service
Quality items, fast shipping and great prices. Return/exchange policies are customer-friendly as well.
Easy and very efficient
Great products and customer service
Good quick response and delivery
I appreciate the excellent customer service at trek. The support team was prompt, knowledgeable, and went above and beyond to assist me. Their dedication to ensuring a positive experience has made me a loyal customer.
Quality products, detailed website, reasonable pricing and fast shipping. All good.
I’m really impressed with the quality of this frame and loved how fast it arrived.
Good customer information on site.
quick and easy
Simple.easy. Quality kit. True to fit. Not super expensive. I have purchased several items from Trek online.