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Customer Testimonials
Easy to find the right parts for my bike.
I liked the entire staff at my local Woodland Hills store...But especially Robert Woodham, who went above and beyond to make my purchase a fantastic experience.
Easy to use
The item descriptions were accurate. The website was easy to use. Checkout was without difficulty. And, I like the idea of having brand-developed items for my Townie.
Great service and fast delivery.
The expertise and helpfulness of the staff is great, I’ll buy my next bike from them too.
Build, comfort, reliability
Easy to navigate and order. Plus free shipping to the store.
Fast delivery.
Hard to contact Trek as the bike lights I wanted we’re out of stock and I had trouble finding an easy way to discuss with you.
I love Trek bikes! Plain and simple! Great product!
Trek is a quality brand. They offer great products and service
I bought a new Trek bike about 4 months ago and I love it. So much so that I decided buy and build another different kind off bike as a second bike The delivery of the frame was on time and I was very pleased with how it was shipped. Now it is on to the build.
My favorite truck, Store Naples , Florida
My order came faster than expected.
Easy to find items, get prices and read reviews and see what coordinates with my bike.
Quick shipping and I appreciate the return program
Good prices and fast delivery.
The bike was really easy to put together and had all tools needed in the box with torque limits.
Trek in Manayunk was easy to get in and out of. It only took a few days for the package to arrive.
I was able to find the parts and accessories I was looking for my Trek Verve 3, and Electra Townie 7D bikes. If what you are looking for isn't in stock at your favorite Trek authorized bike shop, you can order online. It will be delivered free of charge to your selected dealer, or get it delivered to your home directly. Delivery fee may apply.
Excellent Customer Service.
Friendly and Professional Staff.
Tracking info was never updated. Dealer never contacted me to let me know bike had been delivered or if it were ready. Unable to chat with anyone on website. Customer service numbers on website didn't work. Bike seems great but buying experience was terrible!!! Was afraid I had been scammed
Available bike types were clearly shown. Ordering was easy and delivery was fast. A good experience.
good price, produce in stock, and very fast shipping!
Adam and team are always very helpful!
I was impressed how well the bike was packed.
The packaging and detailed instructions made a very good first impression on me.
Easy ordering procedures.
Excellent customer support.
Quick and accurate
Prompt service and quality product
The rep I spoke with via chat was very helpful and got the answer I needed quickly. Also very glad you are supporting previous models with frame parts availability.