Customer Testimonials

Awesome! My order arrived faster than expected and my new tires are perfect for my cruiser.

Good helmet, fast delivery.

You guys made purchasing a used bike a dream. The packaging of my bike was picture perfect. The instructional videos on how to assemble the bike were excellent. The tools (and lubricant) sent with the bike made it pretty easy for a novice bike rider. The used bike looks like new. I've only been out on two long rides, but so far, the bike has been great. And I'm even starting to understand the gearing on the bike. I could not have asked for a better experience.

Great deal, great bike!

Ordering was a simple process & the tracking information was accurate.

Easy to order online and pick up / return in store where there was expert advice.

Easy painless ordering with option to pick up at local trek dealer

Quick and easy to get the parts I needed for my Trek Hybrid.

Easy to use, product is just as shown

Speed of delivery from time of placing my order and the ease of tracking my shipment status

Fun to do some great prices..

Love the bike.
The ordering and pickup process was very easy.
Highly recommend!

Cool bike helmet, decent price.

Bike showed up quick

Performance and durability

Seamless ordering. I placed an order to ship to the nearest Trek Store and it arrived quickly. Communication was excellent and when I was notified the order arrived I picked it up that day.

It was hassle free, don’t feel like accessories or add-ons were pushed on me.

The items I ordered arrived quickly and in good condition.

Awesome customer service

The level of courtesy and professionalism.

Very quick and easy process to order my son's first bike for his birthday and pick it up in the store!

The helmet that I bought was on sale and is high
quality!

Partnership with Wheel & Sprocket (my local shop) so that I have a physical location to have the bike assembled, maintenance, etc. Great end of season sale as well.

Great parts and great selection of gear even brands that are hard to find online otherwise

Trek.com was the only place that had Apidura top tube bags in stock, fast shipping too!

Good price and excellent product. Shipping was fast

Great experience buying. My salesman,Giovanni washelpful and patient with me

The customer service is outstanding. The shipping and packaging is outstanding. I know that when I order something, I get emails with tracking numbers and everything arrives fully intact with a return label, which I have never had to use. I highly recommend Trek Online.

Online shopping experience was great. Bike arrived at shop and was professionally assembled.

Excellent service - would highly recommend and buy from again.

Friendly and easy.