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Customer Testimonials
Easy shopping. Fast shipping! I like to ship to my local trek store so I can go visit
Local dealers, great products combined
Great
The local Trek dealer, Syracuse Bicycles, was very professional and courteous. Our salesman, Dale, made us feel welcome and important. We've purchased 4 bikes, so far, and we are very happy with their sales and service.
Fast shipping and enjoyable ordering experience!
Easy checkout and fast shipping!
Easy order and pick up at my local Trek store.
Excellent service and fast delivery.
Trek Red Barn Refresh: Process was easy and the price very reasonable. This is my second Trek, with an EX Project One being the first and it's preformed great since 2014. It will be a spare now and looking forward to riding my new Top Fuel 9.8 XT.
It was shipped fast and email updates prior to shipping to inform me.
It was boxed securely and the bike was in the condition listed in the mechanic notes. Tools and instructions were included to assist in reassembly. I chose to not assemble until I transport it to Europe in the coming month.
Quick shipping
Seems more honest in their approach to advertising
Great experience from start to finish. Great price, great support, great shipping, great instructions, great quality. First bike I’ve ever assembled in it took about 30 minutes of easy work.
Knowledgeable, competent, and friendly employees.
Almost all the parts needed and fast shipping.
Fast order fulfillment and you had what I needed
Super easy to purchase from, delivery to my local Trek dealer was quick, and the time from assembly to delivery was short. Will be purchasing another Trek very soon.
Excelente servicio!!
Parts are available.
Good dealer network
I was able to get a great deal on gear that I'd been wanting. Free delivery to my local store was fast. Pick up was super easy and the crew at South Tampa Trek Bike are always friendly.
Top end builds and accessories
I own 3 trek road bikes. I like the quality, and the continued research and forward development that Trek puts into all of their bike models. I also like the warranties that come with the frame and wheelsets. Trek's support/help desk is also second to none. I wouldn't ride anything else but Trek!
The item I ordered was good. The delivery by USPS was awful
The great info the website provides about everything. It’s so helpful!
Excellent customer service and very knowledgeable about products.
Just really professional, quality products and service! People who care about getting it right even if they could get away with less!
Easy
Great communications and quick ship!! Highly recommend ordering directly from trekbikes.com vs store purchase. Great selection and quick delivery!!
Quick shipping and very nice quality products. I am very happy.
Great customer services, friendly staff, and very informative
Good experience, good product, good sale price and prompt delivery!