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Customer Testimonials
Easy process to buy the bike and pick it up at the local shop!
Amy was so helpful in helping me to find my right bike!
Paul is great! Extremely knowledgable, and expressly compassionate about riding/fitting/fixing road bikes!
Fast shipping! Great quality!
Very easy and we love our bikes!!
Easy ordering and quick shipping.
• There is plenty of good info about their bikes.
(It’s kind of expected that they would have a lot of info about their bikes since Trek is a business after all.)
• Trek’s website was nice and modern, sleek, and efficient to browse. Thats always a plus in the never-ending world of the internet.
The only thing I wish Trek’s website would have is cheaper bikes!! Hah..then it wouldn’t be a Trek.
-Owner of a Marlin 5 in red purchased from Jax Bicycles in Southern California.
The service, product and dealer experience, so far, has been excellent.
I found all the items I was looking for at great prices.
Always there for support
Ease of ordering and love that the local bike shop assembled the bike.
Its very light and I like how it feels when riding
I’m very happy with my new Trek FX +2. I Ordered it online and it was sent to a Trek Dealership of my choice, the bike was setup and ready for pickup very fast. I love the bike but I’m very concerned about the cost of a replacement battery motor or charger should the original ones go bad. The replacement cost are very high, so I’m praying they hold up.
My bikes have been delivered on time to my LBS and professionally assembled by qualified Trek service technician. After the test ride I stayed with the right frame size and had no issue with returning the other bike. If you hesitate that you will not be satisfied, just don’t and pull the trigger on your dream bike. If you don’t like it, simply don’t break it and return it to the dealer within 30 days.
The correct products for the job and fast delivery of goods to customers..
On line chat was very thorough and helpful. Received my bike within 48 hours!
Quick, fair, because there was an issue with damage in transit that trek offered an acceptable resolution with the trek dealership that received the bike. We all good and riding, so that's all that matters.
Great job!
Very easy to use. Easy to select the bicycle you want and have it shipped to your local dealer.
Customer service was awesome!
Always fast and great service
‘‘Twas a good experience.
I like the quality of Trek products and the opportunity to get them on sale.
I also like the staff at my local shop in Plainview, NY. They are very friendly and helpful.
Nice place and excellent service
Ease of ordering and speedy delivery. Delivery options great too!
Good service and bike
good products and fast inexpensive shipping
Follow up from the team to addressed my concerns
Easy ordering process. Fast shipping to my local Trek store.
Super fast shipping and very fair prices.
Remy is wonderful! He is super knowledgeable and now my bike is running like a dream.