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Customer Testimonials
My local dealership and their professional staff
Great staff and amazing selection of bikes, gear and accessories
Quick shipping and easy returns
The bike was delivered quickly. Emails inquiries were attended promptly and accurately. The bike was delivered in perfect condition.
The website is easy to search throughout. Placing an order is quick and straightforward. Plus, the products are shipped right away.
Purchasing online was easy. The in-store delivery and fitting was awesome. The Trek team was very helpful and knowledgeable. They answered all my questions and provided some great pointers.
I love my new madone sl7. They arranged to delivered directly to my home. However, the charger for the Di2 went missing. It could have been perfect ride if that was with the unit.
Easy
this bike good
Easy and simple
Fast turn and easy pickup at Scheels. Part fit my bike perfectly and works great
Great bikes better customer service.
The Bontrager gravel shoes fit me better than the other brands I tried. Bought second pair to anyways have a dry pair ready on ride day.
Easy to do. Quick service also.
stand by there products
Fast shipping, well informed, great products, although one product was missing an important part of the description.
I ordered two of the ARL5 Gravel bikes online and had them shipped to a local shop. The transaction was simple and choosing the local bike shop was also quite easy as the site provided all of the dealers in my area. I received a confirmation email indicating the order was being shipped and the next day received an email from the shop telling me they were going to receive the bikes and process them within a couple days.
I received a follow up email indicating the bikes were ready. I went to the shop and picked them up after a quick review of them. The whole process was quite nice.
Michel van M.
Excellent products and customer service
Easy ordering, great price, fast shipping.
The people who helped me at the store. They were super kind about my beginner status and helped me feel more confident. They spent a lot of time explaining bike features. I felt very empowered leaving the store. They also helped connect me to a local non-profit ride club because I mentioned being nervous riding on trails solo.
Parts arrived in a timely manner. Installation was easy and parts work great.
The bike came expertly packaged and was easy to put together! Loved I could order a used bike. The descriptions were extremely well written. I appreciated the continuous updates on my shipped package. Overall an excellent experience!
Good selection. Fair prices. Quality bikes
Great site, great products and bikes are cool!
I love the look and period the Trek Madone SLR Priject one bike.
Good selection and price, high quality products.
Easy to order nice products
Variety
Helpful

Great products, fair prices. Purchase was shipping quickly..