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Customer Testimonials
Really good service.
First time Trek bike owner, (FX2). Great quality, Shifts smoothly, disc break work GREAT!!
My order shipped quickly, and the dealer it was shipped to for assembly and white glove delivery, Bicycle Tech in Lincoln Park, NJ, was simply fantastic. The shop owner personally assembled and delivered my bike and rack, along with the rest of my purchase and ensured I was happy with everything. The entire process was so smooth and quick. I will definitely get my family's next bikes from Trek as well.
It’s easy and they have what I need.
Very likely
perfect. I ordered what I needed and a week later it shows up in my mail box.
Easy and painless.
Ordered a new Mips helmet online. It came quickly and fit perfectly the first time I put it on. And extremely comfortable. Plus it's designed to be very safe!
The helmets and gloves I ordered were delivered quickly and are very good products at clearance prices. I saved alot with the summertime sales event. Waiting on a new FX-1 that I also purchased during the summertime sales event. Excited.
I am happy with the fast delivery and excellent product.
It was easy to order & pickup locally.
Great customer service !!
Very easy to return items. Customer service was very helpful and respond quickly with a follow up
Easy to use, very good feedback on order status
I reached out (phoned) regarding an old bontrager wheelset and got a great response.
I do think it would have been easier to email my question but there wasn't an option for that.
Thanks
It was so easy to have the bike shipped to my local shop and have it assembled and tuned before picking it up.
Fast shipment available.
The quality of the products.
Ease and speed of order
Thomas and Jacob sealed the deal on two new checkpoints they were are so knowledgable and helpful. -Tim
Helmet I purchased is high quality. Was on clearance.
Went good.
They do great mechanical work
They don't try to sell me things I don't need
They are generous
They are quick and helpful
And... they helped me recover my bike when it was stolen last year!
Very easy transaction, bike arrived very well packaged and protected 2 days after purchase.
Great products. Great people who staff our local store.
Great bikes!
It was great! I hope to buy more products from them.
I ordered it online and the packaging was amazing. Enjoyed putting it together and the riding experience was fantastic. Much faster than my old bike.
The Trek Checkpoint is very comfortable to ride. I love its rideability over diverse terrain, including the ability to switch easily from dirt to paved roads. It's the perfect all-terrain bike.
Easy to use.