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Customer Testimonials
CapitolHillMedia.com
https://www.youtube.com/@AlecONAMISSION
Trek FX+ 7s review!
https://youtu.be/2_jrGV2kubA?si=zdDjh6t1agJHwRrV
Every single contact I've had with Trek has been helpful, friendly and professional. I was so impressed that I madea Youtube video to show the bike that led to me needing some support with Trek folks. Whether at a store, online, or on the phone the support, such as wiith a Trek team members in Tucson, has been incredible. And the "Red Barn Experience" has been excellent. The savings was good. The bike is phenomenal. If it weren't for a question with the sizing, I would've probably kept this particular bike, but I've just been really impressed with truck from top to bottom. Job well done. PS--My On A Mission YT channel is focused on people making the world better. Bikes are certainly part of that!
easy, friendly
Products are of high quality.
Easy
Quick shipping...excellent product...fair price!
I’m a Trek Nerd. I enjoy the bike shops and ordering stuff online when I have to
Really easy ordering and quick shipping! The bike came well packed but easy to get un-boxed and put together.
Easy to find what I need.
Chris was outstanding. He was never rushed and helped immensely. Great service and very helpful with my initial question and follow up inquiries. Always positive experience with Trek.
- helpful staff at local shop -- put in a warranty ticket for bike
- mechanic installed new crank arm (power meter) while I waited
- well organized store.
- website easy to navigate
Highly recommended helmet with a great guarantee from a trusted company.
Easy to use and your help chats are really helpful!
Easy to navigate and the sale items .
Huge inventory of quality products. Unbeatable
turn around time in your shipping department. Packaging
that is environmentally sound and protective. A company ethos of riders helping riders with an authentic understanding of the needs of your customers.
Easy. Clear. Fast. Accurate. Delivery to a store near me works great.
buena experienca rapido envio
affordable online price, with a free visit or two to my local trek dealer to get the bike tuned for the road!
Great sales and service.
The Red Barn has a very good selection of used bikes in great condition with some outstanding prices! Whether new or used the site offers an exceptional way to compare the Trek models.
Great web design! Everything bike or part is easy to find and also easy to purchase for delivery.
I love trek!!
Very easy to get a warranty processed.
Reliable Quality
Fast, smooth and well priced
Solid professional experience from beginning to end.
I looked at all options. I’m 6’3” and needed a xl 29er. This powerfly is awesome. I have great confidence in the Bosh motor and battery system.
As a trade in thru the red barn it made the bike affordable. The little things make a big difference. I knew going in that peddles were not included. I purchased new ones. When I went to install them I realized I needed new washers. Trek included a packet with new ones. Little things make a big difference.
New tires looks like a new chain. Everything is right and tight.
This is just a beautiful bike. So happy.
First name removed
I bought a 2023 fuel ex gen 6 from the pre owned bikes on your website. The bike arrived in 3 days. The packing of the bike was impressive!! The condition of the bike was like new. I was very happy.with this purchase. I bought this bike to go along with my 2023 Fuel Exe which I purchased from my local trek dealer in Columbia md. Very happy with that experience too and the bike is incredible!!
Thank you Trek!
Delivered in great condition with very clear, easy instructions for assembly.
The ordering process was seamless and very easy. The communication and updates were great.
Makes shopping for a bike easy and it’s delivered right to my house.
problem solved.