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Customer Testimonials
Everything .. what a great bike .. fits like a glove .. can’t believe how much faster it is with the same efforts as my road bike .. amazing aero design.. looking forward to the triathlon season… thanks
Ordering experience from the web site has always been good
Easy to order and pick up at the local shop.
Love my new bike
Ease if ordering….
Great customer service!
Easy ordering & fast shipping.
Item arrived quickly!
Convenient
The website layout. The bikes are shown by family categories and each bike’s manufacturer specs give a detailed list of the components.
I got items I wanted, ordering was quick and easy.
My Bike I ordered online went right to the Trek store and didn't have to worry about delivery. They put it together and made sure everything was working properly and called me for pick up. Very smooth and easy process
Very good or excellent service
This went so smoothly. There was plenty of communication in the order confirmation, delivery updates, and of course, the friendly folks at NBX Bikes really made this an amazing buying experience. Now if the weather here in New England woudl just break...
Easy and quick
Very good website, good online ordering system. Very pleased that I had the option to send a bike to a local Trek store. Very pleased with shipping, assembly, and status communication.
It gives us the freedom to enjoy outside activities without the joint issues people our age experience. ie walking or running are painful. We have a great local TREK dealer to help us with our experience.
Quality, support and integrity. Great company; great people; great bikes.
Speed and convenience
NA
good looks and quality
Easy to use, I do wish the wheels came truer though.
I already did recommend that a family member check out your site. I was very happy with my purchase and love my bike!
Shipped quickly, great selection and customer service.
Easy to buy. Glad I didn’t have to assemble and was assembled professionally. Whole process was easy. Love my new bike!
Easy to order!
Very convenient and helpful, everyone is always nice and polite. Ben is always pleasant and is very knowledgeable.
Good selection and I found the items on sale.
Fact that I can call customer service to assure I have the right part ordered and being able to order it online.
Friendly staff - Ian