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Customer Testimonials
Items are in stock, excellent communication, and extremely fast shipping every time.
Good local service at Eddy’s, emonda alr is a great frameset
"I had intended to purchase the bike from the Elmwood store in Kenner, Louisiana, but unfortunately, the manager, Cris, exhibited prejudiced behavior through his rudeness and insults. Consequently, I opted to make my purchase through the Trekk online store instead."
Great bikes and products. Company stands behind their warranty. Serice is prompt. I have been very happy using Trek for all my cycling needs.
The Red Barn purchase. The fact that I could get the specific bike I wanted for $2000 less.
Easy way to buy and fast delivery. Sizes are accurate
Ship to store was great.
Always great service!! Last contact was Tiffany, terrific representative! As a matter of fact, everytime I call Trek, I receive superb service!
Thank you.,
Arthur Ariaz
It was easy.
Local shop is very involved in the biking scene. I also feel that my Roscoe 7 is a a quality bike and it’s made me into a cycling addict!
Great product, price, and service! Thanks!
Ease of purchase, customer service, bike quality
was easy to do
The process was so smooth! I havent been wowed in years! Thank you!
Easy and quick!
Having local fulfillment options really helped personalize the experience and was much better than trying to ship a bike directly to my apartment. Also you guys make great bikes, I am on a budget and always buy sub $1000 bikes but they do me really well, such a joy to ride
Ordering process was fast and easy, local Trek store did a great job assembling bike
Great selection of bikes. Keep supporting local events, especially WORS.
I like their great selection of bikes and gear. I LOVE their commitment to local events, especially to WORS and other grass roots events. That commitment to things like WORS keeps me anchored to the brand.
Michael at Trek Bikes - Park Cities (Dallas) is amazing - was a huge help.
It was extremely easy to search and find the products I was looking for, and the checkout process and communications of delivery status until it reached my house was great - I knew exactly what to expect and the products arrived quicker than originally estimated. Very happy with experience, and I saved over 30% compared to other online platforms.
Corrected issue with no questions asked.
reservation process was smooth so far. i rented from Trek one other time and it was excellent.
hopefully this time just as smooth!
It’s super easy to find what I’m looking for on the site and I’ve never had an issue finding compatible parts for my various Cannondale bikes. Living in PA seems to be an additional bonus as I have received my parts within 2-3 days of ordering for standard shipping.
Great value and easy
Great selection of products that are high quality and reasonably priced.
Fast, friendly, helpful customer service
Easy to navigate and high quality products!
Quick and easy
Excellent costumer service! I highly recommend buying from Trek Pasadena, purchasing experience was seamless.