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Customer Testimonials
Good overall process some issues processing payment in the mobile browser.
Easy to complete
Good service great product - I had an issue an agent resolved it on line
I like the free shipping to my local store.
Great bikes
Easy to use and navigate site. Prompt service.
Fast shipping and quality parts
Great bikes and great service! Please keep making popular models they are always sold out!
Good people. Very helpful. Great product.
Ordered a preowned bike from website. Very impressed with the bike and condition. Only have had one ride, and really enjoyed it.
Ease of finding what I needed
The bike is incredibly built well in my local shop is fantastic at customer service
The whole thing was very easy.
The guys there are very knowledgeable and will help you out with anything you need to know
Fantastic, can’t wait until I save up enough to buy a new bike!
Information was well presented, the comparison tool to review models was helpful, and the ordering process was easy.
The person I worked with was extremely helpful and satisfied my order special requests quickly. Thank you, Trek
Easy to use and what I ordered arrived in my local shop right away.
I found it fascinating, excellent service and very precise information, very good team.
Ordering and having the bike shipped to a store was easy once you found what you were looking for.
Easy maneuvering around the site, great selection of bikes and accessories, option to ship to an authorized TREK dealer close to my house, and a great price.
The townie xl fits me perfectly
This was my first time buying from trek. I liked the different choices I was given to find the bikes that were fit for me.
Service person listened to my situation and recommended appropriate product and level of service. Didn’t upsell me.
The discount I received on a Red Barn Refresh bike has allowed me to enjoy a great bike that I would not have purchased at list price.
Fast shipping. Good product
Good sale pricing on items that are useful to me, free shipping option worked really well (between those two, did Trek actually make any money on my orders?)
It's very easy to select your bike and have it delivered. I also like that I can purchase items and pick them at my local bike shop.
I love Trek bikes and their accessories!
Great product and service!