Customer Testimonials

Great customer service!

Great products and availability.

Fast shipping, great quality and always have what I need. I own nothing but Trek… you guys make the best bikes!!! And I have quite the collection

Light weight, smooth bearings.

Great products

Bikes and service are great, prices are a bit high.

I ordered a Trek Checkpoint from Freeman's Bridge Sports and it was a very positive experience. The guys were very knowledgeable about the product line and helped me pick the correct size. The bike has worked out great and the accessories & clothes from Trek have been top quality. Very happy with my purchase.

Quality products, good reputation, fast shipping

The site is relatively easy to navigate. I'm pleased that (unlike Amazon), your sort features for results on items you search for actually work (like they used to on Amazon...UGGGH!).

We really like Trek as a company. My daughter loves her 3 year old Trek Duo Sport. I hope Trek weathers the downturn in sales that has followed the COVID surge.

Easy to find documentation to identify service parts. Excellent customer service. Fast shipping.

Easy to order

Easy and quick. Plus, I own a number of Trek bikes. Great company.

Easy process. Ship to store was very informative and kept me up to date the whole time the order was being shipped, in transit and delivered.

Items arrived quickly and were package well. Very pleased with experience.

Fast shipping to my local bike shop!

Fast shipping and easy returns.

Great customer service

Thanks for helping adjust my bike!

Love Trek!

Love the Domane, SLR 7. Its light, fast and a very comfortable ride.

Just a joy to deal with on every visit.

It's fast!

Easy to use fast delivery

This shop always takes care of me. Quality work, on time as promised and prices are typically very reasonable for service and shock rebuilds.

Parts ordered online have always been super fast and shipped quick.

Awesome! My order arrived faster than expected and my new tires are perfect for my cruiser.

Good helmet, fast delivery.

You guys made purchasing a used bike a dream. The packaging of my bike was picture perfect. The instructional videos on how to assemble the bike were excellent. The tools (and lubricant) sent with the bike made it pretty easy for a novice bike rider. The used bike looks like new. I've only been out on two long rides, but so far, the bike has been great. And I'm even starting to understand the gearing on the bike. I could not have asked for a better experience.

Great deal, great bike!

Ordering was a simple process & the tracking information was accurate.

Easy to order online and pick up / return in store where there was expert advice.