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Customer Testimonials
It was an easy and smooth experience. I was able to browse the various Mtn bikes and see which had the specs I wanted for the right price. Check out was easy and I liked the fact I could pick the dealer choice I wanted to pick up the bike rather then be forced to one. Overall I rate it 10/10 and plan to mention to friends and family if they are looking to get into cycling.
Great designs; environmentally sound; and fairly priced considering the technology, materials and design.
Thank you for the quick response to an issue I had with the helmet pads I ordered.
Great
Very professional and they work hard to meet your needs.
Trek seems very customer service oriented
The staff at Trek in Mandeville, LA were super helpful and helped me find the perfect bike for my needs and goals. I will be back in the future for all my cycling needs.
Lame communication with customer.
Still,4 weeks later, cannot register my new bike.
Although Trek suppliers had supply chain issues, they went above and beyond to make it right and ensure their customer was happy with their purchase.
Great job!
What a great experience buying a used bike through the red barn program. My son wanted a bike that was no longer in production so I took a chance on a used one. The bike showed up expertly packed, serviced and ready to go. It was in pristine condition. Highly recommend the program and Trek bikes all around.
Rapid shipment of part ordered.
price, selection and prompt delivery
Online ordering of exact replacement parts with great updates on availability and shipping updates (which are usually free)
Love the helmet!
The shoes fit perfectly and arrived in a very timely manner.
Amazing products that are worth the price! So much to brag about the customer service! They really go above and beyond! 10/10 recommend
Still new, but so far I find my Trek a fantastic bicycle
My family all own Trek Bikes, mostly road bikes. But this was the first Mountain bike to add to the fleet. The photos, layout of specifications, and the price was unbeatable for what I wanted. Everything is very well though out with the layout of Trekbikes.com and will be back when the time comes!
The sale and able to get the bike at a discount price compared to in store prices.
After sale support has been very good so far...
Ordered a Tire.. came just on time No Troubles!👍
Solid built bikes. Easy to ride and maintain
Love it!! Thanks
I have enjoyed my Trek 5 bike. Would recommend to anyone.
Excellent bikes. Excellent service every step of the way...purchase-packing-shipping-unpacking with instructions.
I loved my order through Trekbikes, I found a really good deal on a pair of Bontrager studio shoes on the site and made the order. The order came in quickly and was exactly what I ordered. The shoes are quality and worth every penny. The site was easy to use and navigate.
I have always been a fan of trek and their quality of bike.
Quality, cost and service.
Trek is a great bike company that stands behind its products!
World-class bikes and superior suppprt!!