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Customer Testimonials
Simple, straight forward and quick. Good communication too.
Fast shipping plus assembly at a local store for no extra cost
Good info on products and I get to stare at the Fuel EX that hopefully I'll get one day
A chance to pickup accessory's at a sale price. ordering online is simple and easy.
Value, quality, great experience. Unboxing my bike was like Christmas as a kid again. The “goodie” box which included Trek torque wrenches was an unexpected treat!
Great company
Cost
I ordered a Dolmane+ SLR7 from the Red Barn "Refresh" program. Prompt shipping. It came partially assembled with minimal effort to finish the assembly. The bike itself was actually in better shape than I was expecting since they are advertised as "Used or preowned". I did bring in the bike to my local Trek dealer for some minor tweaking and a few accessory items. I would certainly recommend the Refresh program to family and friends for a great bike at a great price.
I've been a old school roadie for about 14 years. I was concerned about the transition to a pedal assist bike. The extra weight, larger tires, electronic shifting, "cheating" with a battery assist, etc. After over a hundred miles on the bike, I'm very happy with the purchase. Trek factory made the process easy and my local dealer helping with the details, I know I'll be biking for many more years to come.
The bike.
Easy to order and shipped to my local store
Love the recent sale.
Great products and friendly knowledgeable service (Boynton Beach, FL)
Good sales team, good warranty
Great bikes. Good service.
I appreciate the return policy, which provides peace of mind.
Shipment was timely and item ordered was in stock.
Got what i wanted and delivery was prompt
The easy of ordering from home.
everything. I like the product and how you sell/distribute it.
Trek offers good deals on superb products......shipping is free my local Trek shop (and to my home at times). I have never had an issue with Trek and generally purchase online when my local shop does not have stock
Quality, selection, price. Good website.
Attentive, caring customer care from Kaitlin and Nathan at the Parmer, Austin location.
Excellent Customer Service!
Everything was great. Shipped to the place I chose. With in a few days they had the bike put together for me.
fast service
Excellent
Good products and good service.
The website was easy to navigate, the basket I purchased is perfect for my bike, and it was quick and free shipping to a local shop that I just had to pick it up from. Overall, great experience.
Easy to locate and purchase the helmet I needed. Quick delivery
It was clear and efficient to find the bike that fit my needs.