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Customer Testimonials
Love the helmet I ordered, but beyond frustrated with the Bontrager Duotrap S. I'm very technical but have yet to get it to connect adequately to ANY app. The cadence sensor absolutely doesn't work.
Good quality
Great customer service and return policy
Quick, easy and reliable!
Customer service is fantastic!
Very easy
The comfort of the verveb2 with the handlebars ability to come close and up to the rider..
I have had several Trek bikes over the years and currently own two. Workmanship, bike quality has always been excellent.
Thanks
Shipping accuracy and timing.
Value of product ordered.
Great experience with LBS Trek partner on any product questions.
Easy to navigate website, clear product designations and descriptions.
My Domaine is super comfortable and provides me with confidence on my rides regardless of curves, climbs, descents, or flats . I’m 67 years old and this is the perfect bike for me!
Staff are very helpful and knowledgeable at the Shadyside store. I like that I see the same staff every time I go there.
Buying the bike online, and having it delivered to the local bike shop for assembly and tuning was the best experience.
It was fast, easy, and efficient. I love the 30 day trial to try out bikes. I have to apologize because I won’t be returning the bike I bought :)
Good quality products
Ordering was painless. Son LOVES bike. Dealer setup was flawless
Buying process was just as described and even better than described. My local Trek dealer was outstanding!! Go Touring Gear in Harbor Springs, Michigan!!
Just like all the parts that have a great FIT and Finish I can appreciate in a comfortable riding bike!!
Great products, service and support!
Trekbikes.com has a great selection of products. All the newest gear for Mountain Biking and competitive pricing.
Remy is wonderful! He is super knowledgeable and now my bike is running like a dream.
Easy process to buy the bike and pick it up at the local shop!
Amy was so helpful in helping me to find my right bike!
Paul is great! Extremely knowledgable, and expressly compassionate about riding/fitting/fixing road bikes!
Fast shipping! Great quality!
Very easy and we love our bikes!!
Easy ordering and quick shipping.
• There is plenty of good info about their bikes.
(It’s kind of expected that they would have a lot of info about their bikes since Trek is a business after all.)
• Trek’s website was nice and modern, sleek, and efficient to browse. Thats always a plus in the never-ending world of the internet.
The only thing I wish Trek’s website would have is cheaper bikes!! Hah..then it wouldn’t be a Trek.
-Owner of a Marlin 5 in red purchased from Jax Bicycles in Southern California.
Love my new Trek e-bike!