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Customer Testimonials
Very helpful service. I bought a new full suspension mountain and they adjusted the shocks to me.
The ease.
Timely arrival and clear communication. The assembly was straight forward and easily finished in under an hour going slow and double checking everything.
The Checkpoint ALR5 is FAST, so light, and perfect for my 1 mile desert and 3 mile road commute
Easy to order. Customer service was polite and friendly.
We have had various Trek bikes for over 40 years and found them to be very reliable including our now ebikes. We rode two Trek touring bikes from San Diego to Virginia in the early 90's.
Good choices and nearby pickup.
Easy to check out, but I missed a confirmation button. However, received an email that helped me complete the order.
Quick and easy. Free shipping to one of my local bike shops. I like that it brings customers into local shops. Thank you.
The design of the bikes, the performance and the look.
I got a used bike and it was just like new and came packaged with care. We’ve both been enjoying biking on our new E mountain bikes very much so much so we brought them on thanksgiving vacation!
I FEEL LIKE I'M SUPPORTING AN AMERICAN COMPANY. LANCE A. WAS A POSITIVE INFLUENCE. THE FULL SUSPENSION PIVOT FULCRUM SEEMS MOST PRODUCTIVE. I EXPERIENCED SOME MEDIOCRE BIKES PRIOR TO ATTACHMENT TO TREK.
Great Products at a great price. Fast reliable shipping. Very good buying experience.
Your employees own your product and are very
Knowledgeable through there experience.
If you don’t believe me just call them,
You won’t be disappointed in there advice
And more importantly Trek bikes are engineered
For the folks that enjoy biking.
Trek congratulations!
My wife and I are enjoying the E Bikes and the accessories we purchased.
Thank you
Dave and Mel
Great products
very helpful!
Trek is awesome! I’ve had great experiences at the West Chester, Ohio location and Fort Mitchell, Kentucky!
Ease of use and quick service
the frame arrived a day early and was in excellent condition. it included the seatpost clamp, headset, UDH derailleur hanger, down tube frame protector & rear thru axle.
Fast and friendly
Smooth, easy, simple & great parts.
Bike arrived in the best package ever. No styrofoam! The bike was so easy to set up and Trek provided tools even though I had them. Description of slight blemishes was spot on. Love the bike.
Easy to evaluate the different options and easy to purchase and pick up at my local dtore
Appreciate the combination of an efficient on-line experience backed with local in-store support and service. I’ve been able to readily find detailed information about my bike to enable a high-degree of self-service as well.
Excellent selection of resale bikes, accessories and access to friendly support.
Easy ordering and easy store pickup.
Good sale price. Very fast delivery. Great bike.
Great website and easy to navigate and compare.
Fast delivery and friendly, courteous staff at Richards
Trek stand behind their product and services are impeccable.
Simple easy and straightforward.