Trekbikes.com
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 21, 2024 — Rated 10 out of 10 by R.L. Trekbikes.com
What do you like about your trekbikes.com experience?

Organized online site.easy to operate

Report a concern   May 21, 2024 — Rated 9 out of 10 by C.N. Trekbikes.com
What do you like about your trekbikes.com experience?

It's generally fairly easy to navigate and find what you're looking for. I really like the feature where you locate stores with items in stock. I also recently ordered some items for my wife for Mother's Day and the process was simple with quick delivery.

Report a concern   May 21, 2024 — Rated 10 out of 10 by David Davies Trekbikes.com
What do you like about your trekbikes.com experience?

The buying experience was very easy and I really like how you can compare different bike models to help select the build that works best for the custom.
The local shop was very friendly and did a good job on the bike build.

Report a concern   May 21, 2024 — Rated 10 out of 10 by Jeffrey Haight Trekbikes.com
What do you like about your trekbikes.com experience?

Free shipping to local retailer.

Report a concern   May 21, 2024 — Rated 10 out of 10 by W.F. Trekbikes.com
What do you like about your trekbikes.com experience?

Customer service on the phone was fast friendly and helpful. Return was super simple; store was close to me. Then got right size order sent online.

Report a concern   May 21, 2024 — Rated 10 out of 10 by S.B. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy to order and there was a sale on what I was looking for- bike clothing.

Report a concern   May 21, 2024 — Rated 10 out of 10 by M.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Seamless integration with my local Trek store.

Report a concern   May 21, 2024 — Rated 10 out of 10 by Andy Shearer Trekbikes.com
What do you like about your trekbikes.com experience?

Easy, easy, easy

Report a concern   May 21, 2024 — Rated 10 out of 10 by S.P. Trekbikes.com
What do you like about your trekbikes.com experience?

N/A

Report a concern   May 21, 2024 — Rated 10 out of 10 by C.Y. Trekbikes.com
What do you like about your trekbikes.com experience?

I was very impressed with the efficiency of the online order and preparation of my bike.

Report a concern   May 21, 2024 — Rated 10 out of 10 by R.H. Trekbikes.com
What do you like about your trekbikes.com experience?

Fast Shipping, clear information

Report a concern   May 21, 2024 — Rated 9 out of 10 by James Settlemoir Trekbikes.com
What do you like about your trekbikes.com experience?

the product itself and the good customer service

Report a concern   May 20, 2024 — Rated 10 out of 10 by J.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Great sales help in the Virginia Beach store

Report a concern   May 19, 2024 — Rated 10 out of 10 by S.P. Trekbikes.com
What do you like about your trekbikes.com experience?

easy website to navigate and great information on it.

Report a concern   May 19, 2024 — Rated 10 out of 10 by A.M. Trekbikes.com
What do you like about your trekbikes.com experience?

I have enjoyed the Trek bikes I've purchased over the last 15+ years. Similarly, the service afterwards has been stellar.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Robert Rubin Trekbikes.com
What do you like about your trekbikes.com experience?

My expectations were blown away, the bike was described perfectly, it operates flawlessly, I feel the value I got for my money was far beyond what I cod find locally. The shipping was very fast, and the bike was easy to assembly and expertly packaged. Red barn is a great place to buy from, I will buy again and have referred many people already! Thanks to everyone involved in my purchase of my domane slr9axs!!!

Report a concern   May 18, 2024 — Rated 10 out of 10 by S.H. Trekbikes.com
What do you like about your trekbikes.com experience?

Everything. The woman I dealt with in the store was so friendly and helpful

Report a concern   May 18, 2024 — Rated 10 out of 10 by D.M. Trekbikes.com
What do you like about your trekbikes.com experience?

james and ray were extremely helpful when assembling my bike and doing a simple fitting -- the result is excellent -- ray is so good at simple fits that i think the store ought to offer them as regular services -- if the worry is that they are not the full blown fittings done for professional riders, then call the service 'simple fittings' or 'matchings' or some other term

Report a concern   May 18, 2024 — Rated 10 out of 10 by Amir Mortazavi Trekbikes.com
What do you like about your trekbikes.com experience?

Great people happy to visit again.

Report a concern   May 18, 2024 — Rated 10 out of 10 by R.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Purchasing the bike was very easy. When it turned out that I purchased the wrong size and the wrong geometry, it was very easy to return the bike.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Robin Johnson Trekbikes.com
What do you like about your trekbikes.com experience?

Fair price, quick shipping, great customer service!!

Report a concern   May 18, 2024 — Rated 10 out of 10 by Joshua Baudoin Trekbikes.com
What do you like about your trekbikes.com experience?

Bike came well packed and quick. It had pretty nice tools and a nice shock pump with it. Felt like a white glove treatment. I bought it through redbarn program. Bike was in great shape looked almost brand new.

Report a concern   May 18, 2024 — Rated 9 out of 10 by Wes Miyamura Trekbikes.com
What do you like about your trekbikes.com experience?

Pox are easy to order and the items arrive at my home quickly and safely. Also, returning irons are very easy.

Report a concern   May 17, 2024 — Rated 10 out of 10 by Susan Watterson Trekbikes.com
What do you like about your trekbikes.com experience?

Beaverton Trek bike support is great! They helped tremendously with the Redbarn Trek I purchased recently to ensure all was well and I was happy with the purchase. I also had an amazing experience purchasing online with RedBarn! Great customer service!!! I love my Silque!

Report a concern   May 17, 2024 — Rated 10 out of 10 by Jam Paidavosy Trekbikes.com
What do you like about your trekbikes.com experience?

Great SALE items

Report a concern   May 17, 2024 — Rated 10 out of 10 by Kimberly Deutsch Trekbikes.com
What do you like about your trekbikes.com experience?

My bike arrived and was assembled promptly. I love my new bike and helmet.

Report a concern   May 17, 2024 — Rated 10 out of 10 by G.M. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy fast good product

Report a concern   May 17, 2024 — Rated 10 out of 10 by N.R. Trekbikes.com
What do you like about your trekbikes.com experience?

I love my trek bikes! I love em!

Report a concern   May 17, 2024 — Rated 10 out of 10 by L.B. Trekbikes.com
What do you like about your trekbikes.com experience?

It was very straight forward and easy to use.
Email communications were nice to get as far as the position and delivery went.

Bummer part was that a couple of months later one of the two bikes went on sale for $600 less than I paid. I spent a total of $13,000 on two bikes. I called the customer service line and they told be there was nothing they could do.

Totally love the bikes and the experience was great with the bike shop.

Report a concern   May 16, 2024 — Rated 10 out of 10 by G.D. Trekbikes.com
What do you like about your trekbikes.com experience?

Customer service is always good.


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