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Customer Testimonials
From the time I placed the order online, the bike was at the Trek dealer in about 18 hours. Just a couple days after that and the bike was built up ready for pickup. Completely exceeded my expectations.
I like the wide variety of bikes to choose from and the option to make comparisons.
Availability
Easy to order.
great products and service
User friendly website and return policy.
Customer support was from the United States and understood my issue completely and resolved it quickly. Ordereding my part was breeze.
Quick delivery
Concise relevant detailed product specifications ; easy to place an order
Fast and reliable
Like your hybrids
To be honest de process was good but I did have a problem with the store which my package was delivered. I am not sure if I did the mistake or if it was accidentally sent to another store but it wasn’t the store I wanted it to be send to (closest to my house) and I had to drive 45 min to the other locationz
I love my new Solstice helmet! It is lightweight, fits well, and even matches my e-trike! :)
The Wahoo Trail 20” took my kids MTB riding to the next level. It’s a great bike to learn the fundamentals, and it’s a looker too! He gets a lot of compliments on those oil slick rims.
Nicely priced and excellent quality.
Excellent customer service
Good quality and selection of equipment.
I was able to find the accessories I wanted at a good price, and they were delivered promptly.
It shows the various models and provides specs for each. Informative
Geneva Trek provides wonderful service and advise.
Easy to assemble and so far the bike exceeds my expectations
Ease of access & product description & availability
I liked the quality of the bikes
Website easy
The items I ordered were quality products and the fast free shipping.
very easy to navigate the site. Also, your online chat help is totally awesome!!!
My experience was amazing , from start to finish ! On line site went with ease and prices are great ! Thank you
Went above and beyond to correct a mis-delivered order!
Easy to order. Quick shipping. I was able to pick up my order at the Trek store.

I love the Wicker Park location. The staff there is top notch. Always so helpful and I feel like my bikes are in good hands there. We have 3 Trek bikes and will continue to support your business especially with the incredible staff that you have. Shout out to Eric who always services my bikes for tune-ups. He goes above and beyond and is huge asset to the Trek team. Thanks again! Andy McDermott