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Customer Testimonials
I got my bike end of last year, so by itself, that was impressive, all the attention to detail that was put in with all the tools included, and great motivational instructions, also I ordered accessories for it, and so far I am very satisfied with the experience, for example, I had to pick up a part at the store, the part came in fast and the whole transaction was a breeze. Even when I order something online, it comes in the next day.
I like the designs and components offered,The options and colors.The great packaging for shipping, so easy to unpack and assemble the bike.
Very easy purchase and delivery next day.
Complete catalog with details and local stores that may have inventory
Great price on bike chains, free shipping
Great bikes
The folks at Williamsburg, VA Trek were awesome! Provided great info and guidance on the 2 bikes we bought. They took extra time to get them set up just right and made sure the fit was spot on. Also was able to get a discount on my wife’s bike!
Overall great experience!
The Best cuality
EXCELLENT SERVICE
It is easy to order from trekbikes.com and delivery was quick.
Great quality product and excellent service!
Great quality bikes and accessories
My package was lost. They sent out a replacement overnight. Appreciate the quick response.
My experience with Trek.com has been excellent. Yours could be too IF, and it’s a BIG IF, you realize the parts and accessories shown are only a fraction of what they offer. If you don’t find what you want, call Trek. They’re very helpful at finding the part number for you so you can use the website to order your part. Once you have the part number, ordering is simple. Ship to store is free. It all works great.
My wife and I haven’t rode bikes in 40 years. These bikes are amazing. We can’t stop riding on them. We’ve gone everyday since we picked them up. Sometimes even twice. Thank you
Always a great experience the staff is all knowledgeable and friendly. They are always engaging and providing help and or solutions.
I recently purchased a new mountain bike from the Pre-owned Red Barn Refresh. More that satisfied with my purchase. It is exactly what I was wanting. Perfect! Thanks Trek!
Lots of great gear, easy to find.
Easy to find what I was looking for.
Bike was delivered 2 days after ordering. Very well packed easy to put together
The +8s is a pleasure to ride and has reopening more cycling to me with different terrains in our area. I had a 7500 for years and loved it but this is quite simply over the top !
The shoe covers are very well made & fit like a glove, true sizing.
I ordered a children's bicycle helmet. It arrived on time. It was so easy to use your website. My 5 year old niece thinks it is really cool!!
Love the fit of the Santini Trek jersey, and at sale price I couldn't pass it up!
Ordering was easy, the site works well, delivery was on time. Pricing was competitive.
Easy ordering. Bike shipped quickly. I was able to get a good deal on a great, full suspension bike through the Red Barn Refresh.
The people at the shop are always helpful, friendly, and when it comes to service, straight up honest and good!
fast, good quality
I’ve had great service and quick response. I had to return one thing so far and that went smooth no problems.
Bike arrived on time, perfectly packaged. Very satisfied!