based on 4231 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The associate was very detailed and helpful, the whole process was great.
Great customer service. Staff is knowledgeable and friendly. High quality apparel. Great styles!
Allison (our salesperson) was super knowledgeable, patient, and helpful.
Great customer service. Knowledgeable staff
The staff was great!
Feet scan
Individual attention
Great saleswoman
Very helpful and interesting to see my foot layout.
They were very courteous and helpful tried different options to make the shoes fit and be the most comfortable they could be
Great service. I like the foot scan. My shoes have been spot on for comfort for running. Wish staff was more consistent. I haven’t had the same person twice in the last 5 years.:(
The sales person is very helpful with professional knowledge. The feet 3-D scan is cool and helpful. On the other hand, it would better if I can run on tread mill to try shoes.
The foot scanner makes shoe shopping very simple and a custom experience. The staff is incredibly knowledgeable and helpful. The shoes, of course, are top notch and there is a wide range of prices available.
Your sales associate Hannah was amazing to deal with. Made it a good experience.
Excellent selection of running/walking shoes and accessories
The staff at the Sarasota location are so knowledgeable & helpful.
I love the Hoka brand & has been a blessing!
I was a nurse & have had a few surgeries on my feet constantly dealing with foot pain & I don’t have that at all anymore.
I golf, walk miles & run with no pain at all.
Comfort
Excellent customer service and products. Very happy with my purchases !
Very attentive to my needs. Offered choices specific to my issues with no pressure. Very knowledgeable of foot problems and offered solutions to resolve same.
The shoes are great and the sizing process was very informative.
Staff was professional, provided options, but wasn’t pushy. Was a good experience.
Product selection and knowledge of the staff
Very friendly Staff
John was awesome and super helpful
Took the time to ask did I need assistance. Gave me Knowledge on the different types of shoes! Helped get me fitted for my first pair of on clouds! Very great experience and look forward to returning for another pair in the future.
Service was friendly and timely!
Shoes I got has help with my back and leg and the service was great could not ask for better
The woman helping me was extremely knowledgeable about the products available and what would work best for me. She made the visit quick and painless and I left with exactly what I went in looking for!
I’ve been twice & will never buy another pair of tennis shoes anywhere else. I appreciate your attention to my needs & detail. Your process helps me choose the best shoes for me & my lifestyle. Great customer service & products offered.
Personal attention and customer service.
Great quality