based on 6496 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is very helpful And professional
Professionalism of staff. High end products
The service by Jordan was excellent and my feet feel great in my new shoes!
Liked knowing I will have the right fit ! Plus personal attention with knowledge about my best fit for my feet .instead of going to a shoe store not knowing what brand is suited for me ,I was very happy and Bob was so kind and helpful! Thank you much
Very helpful
You actually care!!! You measured me in ways I didn't realize was available. Absolutely impressed. Word of mouth has already sent you some business! You took the time to find out what works best for me. I am truly grateful.
The staff was very knowledgeable and helped process a return for defective sneakers.
Very good selection, very good knowledge of the shoes and guidance.
The technique to measure my feet and the attention to detail. I also enjoyed how personal it was with the attendees speaking and engaging with you
Mariah spent time with us to explain the steps she was taking to determine best fit shoe and insole. Was not high pressured and mad us feel at home in the store.
Fleet Feet always has what I need and has the best service.
Convenient and easy
Al was fantastic. Excellent help and very knowledgeable. Great products and great service throughout.
Chase was very friendly and extremely knowledgeable. He let me try on the shoes I was interested in and an alternative. The Karhu shoes I tried on were very comfortable.
Good quick service
Pleasant and knowledgeable staff
Helpful and no pressure
James is amazing! His knowledge of scans, products, and of course his personality was very helpful in selecting the right "fit".
Selection available and great customer service
Great shoes and knowledgeable sales folks
Personalized service.
I came into the shop to escape the rain and thunder on a ride. As it happened I needed new shoes. So the assistant was great. Knows I was being picked up. Got my shoes. Did not try to up sell me. Perfect. I’ll be back.
Andrew did an awesome job; very courteous, helpful, and knowledgeable. I stopped shopping there several years ago because the person that helped me was basically in a hurry and sold me a pair of shoes that were a horrible fit. Good to see that has changed.
Brook’s, HoKa and insoles
Quality assistance with fitting and knowledge of running shoes. Splendid experience!
I felt the service was very thorough. Our sales person seemed very knowledgeable and presented many options for my purchase. She was very patient, I never felt rushed or pressured to purchase.
Very friendly and knowledgeable. And will take time to satisfy every customer.
Good recommendations and knowledge of shoes that will work based on unique feet issues. Good variety of wide width shoes too.
They were so helpful, kind, and cheerful! The products are incredible too.
Friendly and knowledgeable staff. And you had what I was looking for.
Very helpful staff with product knowledge