based on 2222 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable and kind staff. My feet feel better already and it's been two days!
My doctor from avance care
All good
Kathy is a wonderful salesperson. She listened to me and helped me find the the right pair of shoes.
The shoes I buy are very comfortable
Very easy and informative process. The sales associates working there really know what they are talking about and are able to explain things really well. I am not an expert in running, but I have been running for most of my young adult life, and I have to say I’ve learned things about my feet that I never knew. Highly recommend everyone to go get there to get your feet analyzed and get the shoes that are right for your feet.
I enjoyed everything from the personalized fitting experience through the friendliness of the staff. I’ve already recommended Fleet Feet to friends and family and will definitely be a repeat customer
Great customer service and great sneaker selection!!
I feel like my tired feet are walking on a cloud in my Oofos flip flops. Hubby loves his Oofos sport shoes. Helps his achy feet. The young man who helped us actually sized his feet to get the best size.
I really enjoy how personable every employee is, super friendly staff and also everyone joins in on conversations to make you feel like you are a part of the team.
Your employees are very knowledgeable and kind and I found the perfect shoes for work!
Love the expertise of the staff.
The Reps are very professional & take their time to make certain the customer is (first) receive a proper foot measurement - then select from a nice assortment of shoes - particularly like - Oasics & New Balance - and quality socks!
Amazing service. Very patient with us and informative. Will recommend to all our friends and family.
Nothing. I'm just not that likely to refer anyone anywhere.
Great staff and love the connectioj to local races. The prices keep going up but that's true of so many things.
Michael at the Murfreesboro location is the bomb! Went above and beyond for my boys first fitting and got them stoked about their first cross country season. Superb experience all around! Highly recommend!
Personalized product recommendations based on 3D scan of my feet. You don’t get this kind of expertise at other shoe stores.
Great service - recommended many shoes to fit my needs. Bought 3 pairs and so happy with my purchase.
Great customer service and good recommendations
Great customer service!
Just disappointed that the O'brienville location is closing that's all
Diamond was so knowledgeable and helpful as I looked for new shoes. She took scans of my meet and talked me through trying numerous options until I found the perfect pair! Thank you!
The products are great but the customer service is phenomenal .
Customer service, 85% of the time.
Great service, amazing shoes!
Allie was great super helpful and very professional
The only issue that she couldn’t retrieve the 3D scan and resend it and it relates I guess to your system. We have to go back and take another scan
I liked that they can tell me what’s good for my feet & get the right size . Service was great!
We loved the great service , and the young man was so patient with us. It was so nice and refreshing to have such a more personal experience. A friend recommended Geaux running she was right! We also liked that they had a scanner to read his foot. Also appreciate that there’s a reward program. We’ll definitely be back. Thanks
customer service is excellent in helping me find the right fit for my foot!