Fleet Feet
310 East Main Street Suite 200
Carrboro
NC 27510
United States

Average rating: 9.7 out of 10 based on 4826 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 31, 2023 — Rated 10 out of 10 by M.S. Fleet Feet
What do you like about our products and services?

Personal attention

Report a concern   May 31, 2023 — Rated 10 out of 10 by Valerie Muzzio Fleet Feet
What do you like about our products and services?

Great selection...reliable staff and very knowledgeable too!!

Report a concern   May 31, 2023 — Rated 10 out of 10 by C.E. Fleet Feet
What do you like about our products and services?

Abby was helpful with the insert and accommodating and complied with my elite membership since it was not account and provided the discount . Thanks and enjoying the products

Report a concern   May 31, 2023 — Rated 10 out of 10 by Nick Guarino Fleet Feet Chicago
What do you like about our products and services?

Gray was knowledgeable and helpful. There is not much more I can one can ask for!

Report a concern   May 31, 2023 — Rated 10 out of 10 by A.L. Fleet Feet
What do you like about our products and services?

Mark made the experience extremely easy and enjoyable. He was thorough explaining the best shoe based on the scan of our feet. My family and I are very content.

Report a concern   May 31, 2023 — Rated 10 out of 10 by A.L. Fleet Feet Raleigh - Village District
What do you like about our products and services?

Great store, great service

Report a concern   May 31, 2023 — Rated 10 out of 10 by C.V. Fleet Feet
What do you like about our products and services?

I liked the technology of the devices that helped with finding the proper sneaker for my feet.
Susan was very knowledgeable and helpful and friendly. A little limited on products to try on but I found one that I liked and since I’ve been wearing them , I love Hoka !

Report a concern   May 31, 2023 — Rated 10 out of 10 by C.K. Fleet Feet
What do you like about our products and services?

They are thorough with helping you try to find the right shoe

Report a concern   May 31, 2023 — Rated 10 out of 10 by E.E. Fleet Feet
What do you like about our products and services?

The time and patience given to my request. The 360 scan.

Report a concern   May 31, 2023 — Rated 10 out of 10 by S.S. Fleet Feet Lexington
What do you like about our products and services?

The type of shoes. The help from the people who are in the store

Report a concern   May 31, 2023 — Rated 10 out of 10 by C.W. Fleet Feet
What do you like about our products and services?

The sales people are very knowledgeable! They take their time and really help find the right she’s

Report a concern   May 31, 2023 — Rated 10 out of 10 by R.V. Fleet Feet
What do you like about our products and services?

I love the insoles, they also have good shoe sale for women: staff ante very helpful and pleasant.

Report a concern   May 31, 2023 — Rated 10 out of 10 by T.S. Fleet Feet
What do you like about our products and services?

Great and very helpful customer service.

Report a concern   May 31, 2023 — Rated 10 out of 10 by J.M. Fleet Feet
What do you like about our products and services?

The lady that helped us was very friendly and took the time to address my needs. I live 3 miles from a Fleet Feet location in Hendersonville and the customer service at the Brentwood store far exceeds the location near my home. It was worth the drive.

Report a concern   May 31, 2023 — Rated 10 out of 10 by C.S. Fleet Feet
What do you like about our products and services?

great service and experienced sales people this was my second buy for walking shoes
they are the best and fit perfect.

Report a concern   May 31, 2023 — Rated 10 out of 10 by Tim Girod Fleet Feet
What do you like about our products and services?

I love Fleet Feet Minneapolis. The staff is so helpful, nice, and personable. I have been going there for years and their service makes all the difference. Only place I go for running shoes.

Report a concern   May 31, 2023 — Rated 10 out of 10 by J.T. Fleet Feet (Run On)
What do you like about our products and services?

The customer service was excellent. The employees listened to my concerns and helped me make an informative decision on my purchase.

Report a concern   May 31, 2023 — Rated 10 out of 10 by K.B. Fleet Feet
What do you like about our products and services?

The individual attention given when purchasing shoes. Love the products.

Report a concern   May 31, 2023 — Rated 10 out of 10 by S.B. Fleet Feet Sarasota
What do you like about our products and services?

Expertise, patience and kindness

Report a concern   May 31, 2023 — Rated 8 out of 10 by D.C. Fleet Feet Lexington
What could we do to improve?

Price is a little higher for same shoes other places

Report a concern   May 31, 2023 — Rated 10 out of 10 by E.J. Fleet Feet Deerfield
What do you like about our products and services?

They take the time to help you

Report a concern   May 31, 2023 — Rated 10 out of 10 by Matt O'Connor Fleet Feet
What do you like about our products and services?

The pad that scans your feet and staff knowledge to help get the best shoe.

Report a concern   May 31, 2023 — Rated 10 out of 10 by Alisa Barnette Fleet Feet
What do you like about our products and services?

Every time I visit Fleet Feet I am pleasantly greeted. Everyone is friendly and helpful. Love my new Hokas!

Report a concern   May 31, 2023 — Rated 10 out of 10 by T.C. Fleet Feet
What do you like about our products and services?

Service was great! Tommy was very knowledgeable and helped me with my feet issues. Great employee and asset to the company.

I also like the layout and design of the store. Very open and comfortable! I will definitely be back for purchasing more products and recommend the store to friends and family.

Thanks!

Report a concern   May 31, 2023 — Rated 10 out of 10 by P.S. Fleet Feet Lexington
What do you like about our products and services?

The scan for feet. Employees are always helpful.

Report a concern   May 31, 2023 — Rated 10 out of 10 by D.P. Fleet Feet
What do you like about our products and services?

Excellent products and stellar service!

Report a concern   May 31, 2023 — Rated 10 out of 10 by T.C. Fleet Feet
What do you like about our products and services?

Great products, particularly the ON Shoe! Best pair of shoes I have ever owned! The service was awesome. They were patient and worked with me to find the best ON shoe to meet my needs.

Report a concern   May 31, 2023 — Rated 10 out of 10 by E.V.H. Fleet Feet (Gary Gribble's Running Sports)
What do you like about our products and services?

Excellent and knowledgeable staff

Report a concern   May 31, 2023 — Rated 10 out of 10 by F.N. Fleet Feet (VA Runner)
What do you like about our products and services?

Personable, knowledgeable help in fitting shoes. Good knowledge of inventory and product. Great return/exchange policy.

Report a concern   May 31, 2023 — Rated 10 out of 10 by Ed Zook Fleet Feet
What do you like about our products and services?

Knowledgeable team and the social, demo and training runs are great. Outstanding return policy takes a little of the concern away about buying high prices running shoes.


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