based on 3175 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Andy personalized my experience and made me feel like the shoes I purchased were custom fit for my feet. He was very personable, easy to talk to, and incredibly knowledgeable!
I had my feet measured for the first time as an adult and was fitted with the proper size shoe. My podiatrist recommended I get a pair of Hokas for running and Fleet Feet is the only store that carries them. I am happy with my purchase.
Good service
Good selection
Excellent service at the Cherry Creek store!
The associate that took care of me did an excellent job of attending to details and giving me options in my choice of shoes.
The attention is on the customer and what is the best fit for them
Best customer service. Excellent product knowledge. Very helpful staff
Love your products!
Breadth of products and brands
Helpful customer service
Great service, knowledge and fit!
Awesome service!
Knowledgeable and friendly staff!
Decent variety of products, top quality products, excellent customer service
I like all products from them and also trained tech
James was very helpful and nice. Great customer service.
Great footwear and the price has been worth it to me having such a great customer service experience both times I have been! That’s why I came back with my husband and recommended to family! These guys have patience and knowledge. They are so nice. Very very impressed with the Flowood, MS location. Will definitely be back!
Love fit, support and comfort of my sneakers!!
The girl that waited on us was very helpful (sorry, I don't remember her name) doing a foot scan for both my wife and me. Also showed both of us a few options for shoes.
The individual attention by Delaney and very professional fitting after taking X-rays of our feet. Our feet have never felt so comfortable in our sneakers.
I like the personal service which is available to help you find the best shoe one needs.
I was very impressed with the customized approach to foot analysis and running shoe selection. There was no pressure to hurry through the process. I walked out of the store with a pair of shoes that make my feet feel secure and comfortable.
Susan
Personal attention to ensure that you are getting the correct product and fit
The sales associate was very helpful. He explained information in detail and never made me feel like I was taking up too much of his time. I learned so much about my feet, and I left feeling like my purchase was well worth it!
Excellent service
It was amazing the service was great. The salesperson was very knowledgeable about the products. Love my shoes.
Terrific service, found the best shoes on first try.
Great customer service!
Knowledgeable staff, fabulous customer service
The foot scan and pressure point graph were excellent. I felt my salesperson was incredibly knowledgeable. The technology + the outstanding customer service were phenomenal.
Very good service at Modesto store