based on 1411 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great and friendly staff who were helpful with recommendations
Such great personal customer service. Friendly, knowledgeable, and overall a very positive experience.
Referral to Fleet Feet was from my podiatrist . Found your rep (Kayden) sp? to be professional and eager to please. Extremely satisfying experience.
Knowledgeable sales people!!
Top of the line products. Friendly and very helpful salespeople. My visits to Fleet Feet are always a fun adventure for me. I also appreciate how involved you are in the local running programs and events.
Thank you Fleet Feet and thank you Ann!
Staff was excellent- pleasant, knowledgeable, helpful
Helpful salesperson, good selection of running shoes. Running shoes are expensive but the prices at Fleet Feet were definitely within the expected range of what other stores charge.
The staff is friendly and helpful. The selection is nice but not too overwhelming.
Very comfortable shoes.
Savana was a great help. She made the process super easy and got my brother, mom, and me out of there quickly with exactly what we needed. We were there a couple days earlier though and on Google it said you open at 11 on Sunday, but after a 40 minute drive from Clayton we found out it was 12 so we had to make another trip which was very inconvenient. I’d recommend getting that corrected so you don’t waste other customer’s time.
Lady who helped me knew her products and put me in the most comfortable shoes I’ve ever owned.
This was my first time into the store and I felt that it was very helpful and very positive experience overall.
Professional and courteous service
Christian was incredibly helpful!
Really responsive and helpful in finding and obtaining a good product for me!
Great customer service! And I like the 3D foot scan
Mike was very thorough, patient and helpful in fitting me.
nice personal service
Great service…put me in the right shoes.
Very satisfied.
The service is great. Like the one on one how attentive they are to,
Friendly and helpful.
Employees are wonderful! They take time to listen to your concerns and find the perfect shoe for you!
Customer service was great. Very knowledgeable as well
I like the personalized technology. I have never experienced anything like it and it proved to be very helpful. The person who helped me was very knowledgeable as well.
Courteous and knowledgeable staff
Great customer service. That manager (lady but not sure of her name) is more than helpful.
Friendly people who share the love of running
I was pleasantly surprised and delighted with the customer service at your shop on Tanque Verde Rd. Emily measured my feet, listened patiently to my concerns and knew immediately what kind of shoe would best fit me. I tried only two pairs, picked one and left the shop within 15 minutes. I went for a walk in my new pair of Ikoni-Trail sneakers and my feet stayed cool and comfortable. I also purchased sun glasses which are very comfortable. I am planning to recommend you shop to friends and will be back when I need shoes from here on. Thanks Emily! Monika
I love the fitting process: everything from the scan to knowledgeable and attentive employees to the wide selection of high quality shoes. I have never been disappointed
The sales associate I worked with was very knowledgeable of the product (shoes), and was determined to helping me find a shoe just for me. I was incredibly impressed.