Fleet Feet
310 East Main Street Suite 200
Carrboro
NC 27510
United States

Average rating: 9.8 out of 10 based on 13937 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2023 — Rated 10 out of 10 by E.D. Fleet Feet Raleigh - Village District
What do you like about our products and services?

We were greeted as soon as we walked in. I had my three young children with me and no one seemed bothered that they were in the store with me. I had my feet analyzed and shoes suggested. They were patient while I decided which shoe to go with. Overall it was a lovely experience!

Report a concern   June 7, 2023 — Rated 10 out of 10 by L.F. Fleet Feet
What do you like about our products and services?

Bill did a great job assisting me with my purchase. He showed understanding and gave me a lot of patience. Job Well done Bill.

Report a concern   June 7, 2023 — Rated 10 out of 10 by J.S. Fleet Feet
What do you like about our products and services?

Ellen, the sales person in your Mt Juliet store, was very knowledgeable and comfortable to talk to. Wasn’t pushy, listened and didn’t rush me. A truly pleasant experience. I’d definitely come back, and would definitely refer the store (and her) to others.

Report a concern   June 7, 2023 — Rated 10 out of 10 by S.W. Fleet Feet
What do you like about our products and services?

The attention I get when I need a new pair of running shoes. Fleet feet is my go to

Report a concern   June 7, 2023 — Rated 10 out of 10 by mike hausler Fleet Feet
What do you like about our products and services?

Taking the time to buy the right footwear is so important to your health. They provide a great service and have great products to match.

Report a concern   June 7, 2023 — Rated 10 out of 10 by Yorleny Finazzo Fleet Feet
What do you like about our products and services?

Personalized assistance

Report a concern   June 7, 2023 — Rated 10 out of 10 by Anthony Lee Fleet Feet
What do you like about our products and services?

Thank you truly amazing service and amazing shoes thank you again

Report a concern   June 7, 2023 — Rated 10 out of 10 by M.K. Fleet Feet
What do you like about our products and services?

Great customer service and knowledgeable staff.

Report a concern   June 7, 2023 — Rated 10 out of 10 by A.C. Fleet Feet
What do you like about our products and services?

Haley Ries assisted me in finding a solution to my latest shoe issues by fitting me in HOKA ONE ONE Bondi and Clifton. I bought both pairs. She did a fantastic job!

Report a concern   June 7, 2023 — Rated 9 out of 10 by B.S. Fleet Feet
What do you like about our products and services?

Associate was helpful and friendly, and shoes feel like I’m running on air.

Report a concern   June 7, 2023 — Rated 10 out of 10 by P.L. Fleet Feet
What do you like about our products and services?

Really liked the sales girl

Report a concern   June 7, 2023 — Rated 10 out of 10 by S.L. Fleet Feet Sarasota
What do you like about our products and services?

I bought a pair of shoes from Fleet Feet store last week. They were so helpful, they did not try to sell you a pair of shoes, but Dennis listened to my problems with my feet and then looked for shoes that might work for me. The store was packed with people and I could see why. It was satisfied customers returning! I will definitely be back when I need another pair.

Report a concern   June 7, 2023 — Rated 10 out of 10 by Wendie Dwyer Fleet Feet
What do you like about our products and services?

The customer service is spot on!

Report a concern   June 7, 2023 — Rated 10 out of 10 by R.R. Fleet Feet Madison AL
What do you like about our products and services?

Your associate Vince took so much time with us explaining what shoes are best for us and why! We looked at several brands and he made many trips back to find the best fit and feel and color that worked for our feet. We are no longer runners but finding a great shoe for walking and chasing grandchildren is just as important for us! Thank you Vince for your patience and sharing your knowledge on what’s best for us!

Report a concern   June 7, 2023 — Rated 10 out of 10 by T.S. Fleet Feet
What do you like about our products and services?

The staff is knowledgeable and friendly! Getting your feet scanned for measurements greatly improved the fit of the shoes and helped pick the proper insoles.

Report a concern   June 7, 2023 — Rated 10 out of 10 by S.N. Fleet Feet
What do you like about our products and services?

The saleslady was wonderful. She took all the time I needed to find the right shoes.

Report a concern   June 7, 2023 — Rated 0 out of 10 by P.B. Fleet Feet
How did we disappoint you and what can we do to make things right?

The person that I dealt with wasn’t that nice. I understand your store gets busy on the weekends however, that’s not a good reason to treat people that way. Especially when I can get the same sneakers at dsw for $40.00 less.

Report a concern   June 7, 2023 — Rated 10 out of 10 by V.C. Fleet Feet
What do you like about our products and services?

Great customer service & knowledgeable staff. Amazing shoes. What's not to love?!

Report a concern   June 7, 2023 — Rated 10 out of 10 by chris sherrill Fleet Feet
What do you like about our products and services?

Love the wife selection of shoes. Not limited to only a couple brands. I like the 3D scan and your sales associate explained everything about the scam very well. She made sure I understood what everything meant and did a great job at getting me the pair that best fit my needs. We didn't feel rushed or pushed towards a certain brand of shoe.

Report a concern   June 6, 2023 — Rated 10 out of 10 by E.T. Fleet Feet
What do you like about our products and services?

Very Friendly, Clean, and Reasonable Prices..

Report a concern   June 6, 2023 — Rated 10 out of 10 by K.W. Fleet Feet
What do you like about our products and services?

sales person was excellent. he brought out current shoes for the buyer, but offered some other options that he thought would fit better. we bought one of the options which did fit better.

other sales person was also helpful. we did not buy the shoes yet because of inability to choose a color.

your staff seems knowledgeable, competent and pleasant. you have a great selection of shoes. we seem to buy all our running/walking shoes from you.

Report a concern   June 6, 2023 — Rated 10 out of 10 by Y.N. Fleet Feet Westport
What do you like about our products and services?

Top of the line athletic footwear. Knowledgeable sales people, and foot technology to choose the right footwear.

Report a concern   June 6, 2023 — Rated 6 out of 10 by F.A. Fleet Feet
How did we disappoint you and what can we do to make things right?

Everything was good it’s just expensive

Report a concern   June 6, 2023 — Rated 10 out of 10 by K.D. Fleet Feet
What do you like about our products and services?

Everything

Report a concern   June 6, 2023 — Rated 8 out of 10 by B.L. Fleet Feet
What could we do to improve?

I received great service! Greeted nicely as soon as I walked in the door. Didn't have to wait very long to be assigned a salesperson. The salesperson seemed knowledgeable. I gave a ranking of eight because all businesses and people have room for improvement! No business or person is perfect . . . .

Report a concern   June 6, 2023 — Rated 10 out of 10 by B.G. Fleet Feet
What do you like about our products and services?

Product selection and customer service was superior!

Report a concern   June 6, 2023 — Rated 10 out of 10 by M.M. Fleet Feet
What do you like about our products and services?

Erin was very knowledgeable and patient as she helped me find the right shoe.

Report a concern   June 6, 2023 — Rated 10 out of 10 by S.J. Fleet Feet
What do you like about our products and services?

The customer service and shoe fitting really worked for me! I was so happy when I left the store. My shoes feel like I'm walking on air!

Report a concern   June 6, 2023 — Rated 10 out of 10 by Faith Mincey Fleet Feet
What do you like about our products and services?

Very informative staff that made me feel comfortable and worked with me.

Report a concern   June 6, 2023 — Rated 10 out of 10 by Joan & Eddie Robtison Fleet Feet
What do you like about our products and services?

Always helpful and always pleasant to help with finding the right shoes. I'd recommend Fleet Feet to all of my friends!!


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