based on 15204 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved the wide variety of regular gym shoes. I wish there were more heavy duty sole options available. I wear my soles out quickly walking 5-6 miles a day. I also wear my sole’s unevenly even with inserts. I wish the sales person would have tried to help more with my concern about that.
I explained my walking routine and foot problems and was fitted with a pair of Hokas that feel great on my feet. The staff member that helped me was courteous, knowledgeable, and helpful.
Help with getting the right shoe
Everything was great!
I like the fit and feel of the shoes and the service and staff at the store are terrific.
A lot of choices and knowledgeable employees
Your measurement system is interesting technology. The people at my store are super friendly and appear to be happy with their jobs. The color selections aren’t great, but if you find a pair of running shoes and want a different color, ordering is easy and shipping is free.
I thought I’d stop in because someone in a Plantar fasciitis facebook group said they were great and spent time with them. This whole PF thing is new to me and I’m lost, trying to figure out what may help until I can get into my dr appointment next month. Nobody was welcoming when I came in, I just looked around myself and tried some sandals on. The guy working stopped everything to ask some blonde girl who came in after me if she needed help. The two females working were ultra serious and not much help. I ended up buying a few things that were recommended from that FB group but hesitated because I could’ve just bought them on Amazon and didn’t feel like I wanted to give this store my sale because they really couldn’t be bothered with me but I was already there and in so much pain and didn’t want to wait for delivery.
Love the shoes and the staff is the best
All of the staff are friendly and helpful.
They carry quality products!
I have never been disappointed with my purchases.
Greg was extremely helpful and dedicated to helping me find the right shoe. I’m grateful for his customer service. I highly recommend Fleet feet.
Knowable staff
I liked the foot scanner and knowledge of the associate to help me find a better insole for me feet.
Excellence, engaged customer service
Great wearing shoes
Great personal attention to each customer
The person that waited on me was very helpful and informative and she took her time with me.
I can rely on quality products and service here.
Fast, friendly and professional
Very professional analysis was done very thorough in explaining everything about how the fit should be, how to care for my feet and was patient as I tried multiple pairs of shoes
Tom from oak park was patient, Friendly and very helpful.
Everything
Very friendly and knowledgeable.
Great products and knowledgeable and courteous employees.
I would recommend this store to anyone who is interested in finding out if you are wearing the correct size shoes. I found out that my shoes I was wearing were too small. I am so glad we visited this store. Also the person that helped us was the best! Thanks Molly!!
Dallas was awesome!
Outstanding service
Very patient and polite.Good at his job.
It was so nice to have a salesperson actually help me in the store with trying on the shoes.
Wonderful customer service!