based on 4085 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
SALES PERSON VERY KNOWLEDGEABLE AND FRIENDLY!
I appreciated the time spent to make sure I had the right fit and comfort with my new running shoes. He went through the different shoes that would suit my feet and the stability I needed.
I love my new Brooks :)
Helpful service and good products
Friendly customer service; family-owned business.
Excellent products; knowledgable staff
They took the time to figure out what was best for me personally.
Excellent saleswoman friendly, strong knowledge of right product for the customer.
Knowledgeable sales people. Low pressure.
Ample selection, knowledgeable, patient and friendly staff. Elizabeth was awesome.
Very knowledge and very friendly staff. They don’t speak to you like they’re trying to sell you something. They speak to you like a person, listen to your needs and goals and find the products to best fit. I will definitely be back and recommend to friends and family
Stacey from the O'Fallon store was very patient with us. I was a very hard fit and had a difficult time finding the right shoe, I think she pulled every shoe in the store out for me to try on!! She was very determined that I be happy with the shoes I purchased. I appreciate her diligence and will return there soon!
I wear the Hoka Bondi and I love them. I have so many pairs. I wear a different one every day! I love the support they give me! I walk 3-5 miles every morning! They are so I comfortable! I also love the bright colors! That is why I have so many! I get compliments on the all the time! It’s a great shoe!
I shop at Fleet Feet in Flowood, MS and the people that work there are so helpful and friendly! I also order online so I can get the different colors and I have never had any trouble. The service is great and delivery very prompt! Thanks Hoka for helping to make my life better!
You carry oofos so I can see what the colors are really like.
personal fitting
Good knowledgable service.
Professional and personal attention!! Knowledgeable staff who took an interest and listened and helped find me exactly what I needed in a training shoe. So rare in this day to find staff who are so helpful!! Greatly appreciated my experience and I will share it!!
Personalized service and not rushed. The sales associate listened to my issues and concerns and addressed them. Really good experience!
The personal service from knowledgeable professionals who can explain the difference between the products.
Time spent making sure each customer is pleased with their purchase.
Associates work as a team, rather than commission-based. They are friendly & professional. Fleet offers numerous products to support movement. More shoe brands to choose from than competitor.
The guy who helped me was patient
He was nice and understood what I needed. He gave me some great options
It's very dark in the store. I had to bring oofos to the window for the light to see what size they were. Also I was there to purchase hoka shoes and you had really no variety. I ended up having to order 2 pairs online
Friendly customer service from fellow runners who understand what runner needs.
My experience at Fleet Feet was great! My sales associate Mike was very knowledgeable and helpful. He was very pleasant to work and communicate with.
I would definitely go back to purchase a second pair of sneakers and refer other people here.
Friendly staff
the service was excellent and recommendations were good.
Rae Ann was excellent. Professional, personable, and knowledgeable
All around great experience! Well worth the price and drive. The guy (sorry don’t remember his name) was great. Very satisfied
Your employees are first class. Knowledgeable, helpful, and friendly
friendly staff, good service