Fleet Feet
310 East Main Street Suite 200
Carrboro
NC 27510
United States

Average rating: 9.9 out of 10 based on 3249 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2023 — Rated 10 out of 10 by S.J. Fleet Feet
What do you like about our products and services?

Best service anywhere! Personalized and great knowledge. If you want to take care of your feet, this is the place. Darcy was amazing!

Report a concern   June 25, 2023 — Rated 10 out of 10 by E.H. Fleet Feet
What do you like about our products and services?

Very knowledgeable and supportive staff

Report a concern   June 25, 2023 — Rated 10 out of 10 by D.P. Fleet Feet
What do you like about our products and services?

Knowledgeable fitters find the shoe best suited for your foot even if it doesn't match what you thought you would like style wise.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Don Husdon Fleet Feet
What do you like about our products and services?

I have never been fitted nor had my gate analyzed this thoroughly. The associate was absolutely 💯 amazing. Years of having trouble finding fitted comfortable shoes, she accomplished in an hour. She actually was concerned then listened. AMAZING!

Report a concern   June 25, 2023 — Rated 10 out of 10 by L.V. Fleet Feet
What do you like about our products and services?

Customer service has always been stellar!

Report a concern   June 25, 2023 — Rated 10 out of 10 by P.D. Fleet Feet
What do you like about our products and services?

Very friendly, knowledgeable and accommodating.

A pleasure to do business with.

Report a concern   June 25, 2023 — Rated 10 out of 10 by M.B. Fleet Feet
What do you like about our products and services?

Very courteous and helpful staff!!!

Report a concern   June 25, 2023 — Rated 10 out of 10 by K.M. Fleet Feet
What do you like about our products and services?

High quality products, knowledgeable staff, and the use of technology to determine the best size and fit.

Report a concern   June 25, 2023 — Rated 10 out of 10 by G.B. Fleet Feet
What do you like about our products and services?

I appreciated the time taken to understand my issues with a knee problem, evaluate my needs of support and stability in walking, and recommendations to improve my situation. The salesperson was patient and understanding, and very knowledgeable about the product. I did not feel rushed in making decisions about my purchase. Customer service was the best I have experienced in a long time.

Report a concern   June 25, 2023 — Rated 10 out of 10 by ann araiza Fleet Feet
What do you like about our products and services?

I went to return a pair of sneakers and was not planning on buying another pair. Mark from the Tucson store asked me if he could pull some sneakers and see if he could help me find the perfect pair. I was hesitant but I went ahead and tried some on. He noticed the sneakers I had on and knew those were the shoes I liked. I tried on the Wave Rider 27-Mizuno Energy and I loved them. The perfect shoe for me!! Thank you Mark for your help and thank you Fleet Feet for carrying the best shoes.

Report a concern   June 25, 2023 — Rated 10 out of 10 by D.S. Fleet Feet
What do you like about our products and services?

Staff is very knowledgeable and helpful. Store is well organized.

Report a concern   June 25, 2023 — Rated 10 out of 10 by K.H. Fleet Feet
What do you like about our products and services?

Great fit and comfort

Report a concern   June 25, 2023 — Rated 10 out of 10 by J.K. Fleet Feet
What do you like about our products and services?

Great customer service and discount for student athletes!

Report a concern   June 25, 2023 — Rated 10 out of 10 by J.F. Fleet Feet Lexington
What do you like about our products and services?

I enjoyed the helpful customer service!

Report a concern   June 25, 2023 — Rated 10 out of 10 by Karen Hughes Fleet Feet
What do you like about our products and services?

Very informative sales person. If I had ordered Brooks shoes on line I would never have known about the different types of shoes within the brand. I was able to find a shoe with a very cushy sole that I like.

Report a concern   June 25, 2023 — Rated 10 out of 10 by V.L. Fleet Feet
What do you like about our products and services?

The shoe are very affordable and nice quality.

Report a concern   June 25, 2023 — Rated 10 out of 10 by D.C. Fleet Feet
What do you like about our products and services?

The knowledge & time spent with the customer my sales associate was extremely knowledgeable about shoes specifically for my feet He also spent time with me in trying on different shoes

Report a concern   June 25, 2023 — Rated 10 out of 10 by J.A. Fleet Feet
What do you like about our products and services?

Salespeople very knowledgeable

Report a concern   June 25, 2023 — Rated 10 out of 10 by K.B. Fleet Feet
What do you like about our products and services?

Everything. Chris is a great guy. He helped me with an exchange with no worries. Fleet feet people take the time to make sure you are happy with your purchase and make sure you have everything you need. I'm a customer for life.

Report a concern   June 25, 2023 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

A very professional, service is available to everyone who has issues with their feet. Their products, although expensive, are made well and last long.

Report a concern   June 25, 2023 — Rated 10 out of 10 by G.T. Fleet Feet
What do you like about our products and services?

Great services many different selections

Report a concern   June 25, 2023 — Rated 10 out of 10 by D.M. Fleet Feet
What do you like about our products and services?

Love support from Hola sneakers!

Report a concern   June 25, 2023 — Rated 10 out of 10 by T.S. Fleet Feet
What do you like about our products and services?

Cody was knowledgeable, good listener and fit me with the best sneakers I've ever had.

Report a concern   June 25, 2023 — Rated 10 out of 10 by A.G. Fleet Feet
What do you like about our products and services?

I like the variety of shoes available and the employee’s commitment to serving their customers well.
I’m giving kuddos to Jack at the Davenport store because he demonstrated excellent customer service skills- he helped me select the shoe I needed for my foot issues.

Report a concern   June 25, 2023 — Rated 10 out of 10 by R.K. Fleet Feet
What do you like about our products and services?

You take your time to work with the customer. Very thorough.

Report a concern   June 25, 2023 — Rated 10 out of 10 by L.D. Fleet Feet
What do you like about our products and services?

What great service. The associate worked to insure that the right shoe was found to fit my very hard-to-fit feet. Many thanks.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Jan Flanagan Fleet Feet
What do you like about our products and services?

Personalize care and wonderful staff

Report a concern   June 25, 2023 — Rated 10 out of 10 by J.L. Fleet Feet
What do you like about our products and services?

Very compassionate and attentive!

Report a concern   June 25, 2023 — Rated 10 out of 10 by Kevin Hinkle Fleet Feet
What do you like about our products and services?

My son and I were visiting family in Northern Cali and my Nephew took us shopping for new Tennis shoes. It was our first time at a store like this. From the moment we walked through the door all of the employees said hello and asked if we needed help help. We eventually got with a young lady named Kaylee I believe. She presented herself and helped us both. This store had a state of the art machine which measures your feet, determines they way you walk and offers suggestions on which type of shoe allows for the most comfort and helps correct any walk-in difficulty. I found this amazing and never before have I received such fine customer service in my 62 years on this Earth. I landed in a Hoka brand tennis shoe and insert. After the purchase I wore the shoes for the next few days and I can tell you this pair of tennis shoes were so comfortable I just couldn’t believe it. It was well worth the $200 I spent and $200 is more than worth it for the comfort this brand of shoe provides. I have some pretty severe back issues these days and Hoka brand shoes has allowed me to enjoy life a little better until I get back surgery down the road. I live in Nevada and just wished I had discovered this store sooner. Thank you Kaylee and thank you Fleet Feet!

Report a concern   June 25, 2023 — Rated 10 out of 10 by G.I. Fleet Feet
What do you like about our products and services?

The product was very comfortable and the service was great. The person understood what I needed and made sure I got it. Love the fact that it could tell me within minutes what type of shoes I needed for my foot. Great product and service all around.


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