based on 2083 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good support in Altra shoes. My knees don’t hurt.
Hoka
Amazing staff willing to take the time to help you find the product that is. Eat for you.
Robin was listened and was very helpful
My sales rep was great.
Individual attention and really helpful
Foot scan, shoe options, store assistant was very helpful and friendly
Competent sales staff
Having a foot scan and discussing my shoe needs/uses with a knowledgeable associate was a great experience! I was fitted with the perfect shoe to address my needs and help with my back and leg pain to get me back on track with my exercise journey! I would highly recommend Fleet Feet, and will definitely be back!
Just appreciate the time and effort the associates put in to listening and finding a shoe that meets the customers needs.
Service
Knowledgeable and kind staff
Very professional and thorough. The staff took their time until we got it right. The perfect shoe for what way bothering my feet Thank you Fleet Feet!
Great selection and a very helpful staff.
Penny was the best! She was knowledgeable, thorough and very professional. A real asset to your organization. I would come back again for future purchases as a result of our interaction.
Kathy Hanold
Friendly associates. They were honest with me and explained why certain shoes were/weren’t a good fit for me. Wore my new shoes for a run yesterday and I have never had a more comfortable, efficient run. I’ll definitely be back for my next pair!
The salesperson was excellent.
Fleet feet has a wide array of quality running shoes and spends the time to get the right fit.
Customer service is outstandinf
I like that they take a diagnostic scan of the foot before selecting shoes. The brands offered are very comfortable and supportive for those with skeletal or muscular challenges.
You carry very specific shoes for a variety of activities. You have a great inventory.
Rae Ann was extremely knowledgeable and helpful. Your store had a wide selection of brands, size and colors I was looking for! I will definitely be a repeat customer.
Selection and Help
Your staff is always knowledgeable and friendly!
I appreciated the knowledge that came with the service. And I appreciated the time that is spent with each customer. Great selection with competitive prices.
Fascinating technology! The staff member who assisted me was very helpful.
The young man that helped us was a consummate professional and interacted with our special needs daughter fabulously.
1. You are friendly and easy to deal with
2. You have good store polices.
I was a health care professional for fifty years, before I retired in 2020. If I had known about this store back then, boy how happy my poor tired aching legs and feet would have been. But it is good to be happy now, than never. Love my shoes and my socks. Sales lady that took care of me was fantastic. I believe her name was Stacey.
Customized to my needs! Knowledge of your associates!!!