based on 8217 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
So friendly and helpful!
You care.
Yes, I know you want to make a sale but you listen to what the customer likes and dislikes.
Listening! That is the key.
Mandy (I believe that’s her name) was helpful & knowledgeable, as we as personable
Very knowledgeable and attentive
Great service! I appreciated the patience of my sales person this week as I tried many different brands of running shoes but ended up sticking with same brand. She had lots of patience with me.
The service was top notch! The shoes I bought feel like clouds! I will definitely visit again for more running needs.
Staff is really patient and nice
Right from the very start when I arrived and the store and Harrison met me when I came in, the entire experience of buying shoes at Fleet Feet was exceptional. I had some understanding of what to expect but the service and the aptitude of Harrison and his explanation of all that he was doing and what it meant really mattered in my shoe buying experience. I would definitely recommend and buy from Fleet Feet again when the time comes. My wife already wants to go for her own pair of shoes based upon my experience this week.
Great shoes and knowledgeable employees.
Knowledgeable, personal assistance while shopping
You are one of the few that carry Hoka.
So personable and you defiantly find the right fit for your feet!
Taylor took her time helping me. She did the foot assessment and made sure I had the right shoes for me! Great customer service!
Great so far
The customer service of the representatives, the store setup, and the overall attention to detail!
Good shoes, good service.
Good choices and expert fitting.
Honesty and efficiency
Cool
Product Knowledge
The associate listen and found shows that fit my need. Did not spend a lot of time trying shoes that didn't work for me.
Incredible and competent service!
Helpful, knowledgeable staff. Durable, quality products.
Fleet feet's personalized service and shoe fitting service is the only option in Portland. :-) you guys do a great job!
Quality of shoes you stock.
Gentleman who helped my wife find running shoes was knowledgeable, and very patient. No rush and he was sharing differences and asking good questions for fit and feel
Return policy
Both are excellent!
The advice from the knowledgeable sales person!