based on 11383 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service
Katie and Graham run a fabulous store and the store and staff are always very knowledgeable and friendly.
Good service
Service was excellent. Never had someone work so hard to provide the right shoes for my feet.
Extremely helpful when assessing get issues and picking the right shoes. Staff very friendly.
you fit the shoes to a person's feet
The associate was very helpful and did not pressure me into a purchase. I love my new shoes.
Good selection of quality products. We had great service from Ethan. He was knowledgeable and VERY patient. Excellent experience.
Dylan provided excellent service in helping me to select the right shoe for me.
New to Fleet Feet so I'm not sure yet..The service was really good..Dont remember the girl's name but she was very helpful on giving me info about shoes you have and helping me get the right shoes for me..
So appreciated the individual assessment. My feet are such a problem and I have such a hard time finding the right shoes. The person who helped me was so patient and skilled. My shoes are just perfect!
Thank you,
Melody Breland
Your expertise in footwear.
The people are amazing! I will never go anywhere else!!
The service was good and friendly staff.
Noelle was so very patient and cheerful with my picky, picky teen. I think she may have tried every shoe in his size in the store on his feet. We appreciated her systematic approach to finding the best shoe for him. He has noticed a significant improvement in the comfort when he is active.
Connor was very thorough in explaining everything about my feet and my shoes. I bought shoes, insoles and socks and I can't be happier. I love this store!
Associate was very helpful and was not pushy. The store was clean and well organized
Employee knowledgeable and very helpful.
Sarah was very professional and courteous. She guided me to the perfect shoes. She is a very good sales person. No pressure! :)
Good, honest, efficient service without pressure.
Quality products. Friendly knowledgeable staff
Friendly, knowledgeable staff
The associate was very helpful and listened to all my issues. And was able to fit me with a great pair of sneakers! I would definitely recommend them and will be back again!
Great service. Spend a lot of time with you. Thoughtful employees
Staff is excellent!
It's easy to find shoes with knowledgeable associates and a foot scan.
Excellent service, helpful, caring
Over and beyond expectations
Seriously the best experience I’ve had shopping in a really long time. Lily was an absolute angel! She never made me feel like a burden. They listened to everything I was asking for in a shoe and took care of me. I am a very high anxiety person and they took their time to show me everything I wanted to look out plus suggestions if of items they believed would work for what I was looking for. If I wanted to look at more shoes, I truly believe Lily would have let me try on everything! I appreciate it so much. They also had an amazing selection! I have no complaints and would highly recommend Fleet Feet!
The staff is knowledgeable and helpful making the decision about the best shoe for our personal needs.
Your sales associate, Hunter, was extremely knowledgeable, professional, and helpful. He didn't try to sell me anything. I asked him what shoes he wore and what he liked, and his responses inticed me to buy recovery shoes and insoles. I'm glad that Fleet Feet exists because it is a wonderful resource and outlet for athletes who just want to get back to training.